Program Manager

Position Summary:

About Redaptive:
Redaptive is an Energy-as-a-Service provider that funds and installs energy-saving and energy-generating equipment. Redaptive’s programs help many of the world’s most sophisticated organizations reduce energy waste, save money, lower their carbon emissions, and meet their sustainability goals across their entire real estate portfolios. With Redaptive, customers can overcome capital and contractual barriers to achieve energy-saving benefits quickly, all with real-time data powered by Redaptive’s prorietary Data Solutions metering platform. Redaptive was founded in 2015 and is headquartered in Denver, CO. Redaptive is backed by CarVal, ENGIE New Ventures, Linse Capital, CBRE, Evergy Ventures, Rabobank, CPP Investments, and Honeywell.
Our company culture is exciting, collaborative, and fast paced. We are passionate about changing the world and helping our customers to become more environmentally sustainable and profitable. We are looking for team members who are driven, passionate, and want to take on a diverse set of challenges to help grow a great company. Redaptive, Inc is an equal employment opportunity employer, and all qualified applicants will receive consideration for employment. For more information, visit www.redaptive.com
Position Summary:
The Program Manager works to implement projects contracted by Redaptive customers by overseeing, planning, managing and tracking the progress of the program. They are responsible for high-level external relationship management and act as customer liaison during delivery of any solution. They are strategically focused and responsible for customer satisfaction, maintaining customer communication, and the overall management of customer relationships.
Program Managers are responsible for masterminding, outlining, and driving programs to completion. They are responsible for vendor management, budget management, risk identification and mitigation, program status reporting, escalations, and project schedule. Program Managers act as a liaison between the project team and upper-level management to focus attention on their customers’ projects. They prepare and present progress reports to the customer weekly. They work directly with customers to ensure deliverables fall within the applicable scope and timeline

Responsibilities and Duties:

• Provides strategic, technical, and operational leadership and management support of program that bring value to our company and our customers.
• Responsible for correctly forecasting revenue for each Program assigned. Weekly reporting to internal stakeholders regarding if that revenue will be completed on time.
• Manage implementation of Scope of Work as the customer’s trusted point of contact – operating as an owner’s representative.
• Hire, drive and manage partners, suppliers, general contractors.
• Budget management, including change orders, vendor invoicing approval, contingency/ allowance management, and margin preservation.
• Drive safe and high-quality construction projects to completion.
• Manage programs across multiple delivery streams and across multiple complex non-standard product solutions.
• Assess, manage, and resolve risk to the overall Program, impacts and potential alternatives and escalate as required to the appropriate level of Leadership.
• Build relationships with teams, providing servant action-oriented leadership, collaboration, conflict resolution, and effective facilitation to support the creation of high-performance, cross-functional team.

Required Abilities and Skills:

• Drive strong relationships with customers by being a trusted advisor and advocate
• Expert critical thinker; strong quantitative and qualitative analysis and problem-solving skills
• Experience with construction management software packages
• Ability to plan and see the “big picture”
• Deal appropriately with first-time or unusual problems; seek relevant guidance and support
• Able to evaluate and respond to change orders from contractors
• Fanatically detailed
• Able to handle large quantities of information and keep it organized
• Excels in a fast-paced environment
• Competent in conflict and crisis management
• Good time-management and prioritization skills
• Strong interpersonal skills, both internally and externally
• Ability to multi-task
• Great attitude, willing, and thoughtful
• Strong written, verbal, and presentation communication skills

Education and Experience:

• BA/BS degree required
• 4-6 years of program management, or 2+ years' experience in a relevant field such as energy services, construction management, energy installation, vendor management, energy consulting
• Familiar with multi-scope energy projects
• Experience with the following technologies is a plus: lighting retrofits, HVAC retrofits, solar rooftop, carport, ground mount, heavy duty mechanical retrofits (boiler/chiller replacements), general electrical work exposure
• Executive customer facing, B2B, complex PM experience
• PMP, desired
• Knowledge of the following systems:
  • Microsoft Office suite
  • Salesforce
  • Program management tool (Smartsheet, Procore, or similar)
• Knowledge of construction and/or performance contracting processes (order management, documentation management, process improvement, strategic planning etc)

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

Travel:

25 % of travel time expected for the position, where the travel occurs, such as locally or in specific countries or states, and whether the travel is overnight.

The Perks!

• Equity plan participation
• Company-subsidized benefits: medical, dental, vision, life insurance
• Flexible Spending Accounts: healthcare and dependent care
• 6% 401(k) match with immediate vesting
• Flexible Time Off
• Expected annual salary: $110,000-$130,000 (subject to adjustment for relevant experience, skills, geo location)
• Annual bonus, subject to company and individual performance

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Redaptive is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.