Company Description
Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Our Process and Systems Program Manager implements and supports critical processes across the organization. This includes workflow, capital budgeting and forecasting and project metrics and reporting.
Specifically, the Process and Systems Project Manager implements:
Standard, high-scale processes across the program
Project-level workflow processes
Service Order workflow processes
Optimization of workflows between teams
Project capital reporting - Implements Salesforce-based capital budgeting, forecasting and reporting processes across the Large Project program
Supports Project/Program Reporting:
Build, maintain, adapt and grow standard project- and program-level reporting consistently across the various Large Projects
Work with management and project stakeholders to evolve reporting for improved efficiency, effectiveness and accuracy
Collaborate with stakeholders to adapt reporting as project workflows evolve and reporting needs change
Maintain diligent change control of the project reporting for consistency in reporting
Customize reporting where necessary for specific project needs
Manage, maintain and evolve rollup reporting to concisely and accurately report program status at a summary level
Our Process and Systems Program Manager is a critical support to the overall project management team and enables the project management teams to successfully and proactively meet their key objectives through project reporting. These objectives include:
Lead all elements of network installation
Manage customer requirements and expectations
Develop and manage the project schedule
Develop and manage the project budget
Aggressively manage execution
Develop and implement project processes, reporting and metrics
Transparently report project progress
Qualifications
Essential qualifications to the role:
Advanced Excel experience required with an emphasis in reporting and presentation
Familiarity and ideally experience with Tableau/Einstein Analytics, Domo or similar CRM tools
Working experience with Site Tracker or similar workflow products
Working knowledge of Salesforce
Working knowledge of GIS-based tools such as MapInfo, ArcView or Google Earth
Process and metrics-driven management style. Exceptional report development, implementation and analysis skills. Ability to adapt existing reporting or develop new reporting to match the unique and changing needs of each project while working within Zayo reporting standards. Extreme attention to detail and an inherent need to understand.
Additional qualifications relative to the project subject matter:
Project management experience with large-scale network deployments, ideally related to OSP, Ethernet and/or wireless networks
Experience with managing large project schedules and budgets (tracking, forecasting, reconciling)
Experience with contract/construction management including RFP preparation, budgeting and control estimates, bid review and award, change order management, materials management and project closeout is a plus
Understanding of OSP construction management is a plus to include OSP construction methodologies, route feasibility and design development, OSP engineering, permitting, make ready and construction processes, OSP metrics and measures
Understanding of telecom network architectures specific to determining project dependencies and critical path activities
Other Requirements:
Minimum of five (5) years minimum project management experience required
Experience in Workflow management/governance and Quality Control required
Strong technical writing experience desired
Passionate, positive, business-minded leader
Motivated team leader with strong work ethic and high standards for work quality
Ability to develop and maintain a team chemistry in a dotted-line environment
Strong management and interpersonal skills
Experience with telecom network deployment, project management databases and tracking systems
High level understanding of telecommunication products and services knowledge preferred
Excellent internal and external team building skills
Excellent verbal and written communication skills including metrics, reporting and dashboards
PMP certification a plus
Flexible work hours and occasional travel
Estimated base salary range: $68,100 - $104,700 USD/annually.
The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.
Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Benefits, Rewards & Wellness
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave
Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Top Skills
Zayo Boulder, Colorado, USA Office
Our Boulder campus is located in the 29th Street Mall where employees can benefit from access to restaurants, retail, fitness and more!
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