This role involves managing initiatives for short-shelf-life products, enhancing operations across various teams, and improving metrics. The candidate will coordinate projects, identify inefficiencies, and ensure seamless collaboration.
ABOUT THRIVE MARKET
Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,600,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.
Join us as we bring healthy and sustainable living to millions of Americans in the years to come.
THE ROLE
We’re seeking a highly organized and analytical Program Manager to lead complex, cross-functional initiatives within our perishable category portfolio. This role will focus on optimizing key workflows, coordinating seasonal transitions, supporting sourcing pilots, and improving operational performance across merchandising, fulfillment, and quality. The ideal candidate is a detail-oriented project leader who thrives in fast-paced environments and brings a strong operational mindset to strategic work-streams.
RESPONSIBILITIES
- Manage end-to-end execution of key merchandising initiatives within short-shelf-life categories
- Drive seasonal readiness plans, assortment transitions, and packaging/process updates in partnership with internal teams
- Serve as the primary point of contact across Merchandising, Fulfillment, Quality, Planning, and Product as needed
- Build and maintain clear project plans, timelines, and cross-functional deliverables
- Facilitate stakeholder alignment and accountability through effective communication and reporting
- Anticipate risks and roadblocks and implement proactive mitigation plans
- Track and analyze key metrics to evaluate program performance and identify areas for improvement
- Partner with stakeholders to translate data into actionable insights for ongoing improvements in quality, efficiency, and customer experience
- Report regularly to internal leadership on program milestones and outcomes
- Document and improve internal workflows to support scalability and consistency across initiatives
- Identify opportunities for automation or tool development, collaborating with Tech and Product teams when appropriate
- Maintain strong documentation and process continuity across project cycles
QUALIFICATIONS
- 2–4+ years of experience in program or project management, preferably within merchandising, supply chain, operations, or e-commerce
- Strong analytical skills and familiarity with performance tracking tools and dashboards
- Excellent organizational and cross-functional collaboration skills
- Experience working with perishable or short-shelf-life products preferred but not required
- Proficiency in project management tools (e.g., Asana, Airtable, Smartsheet) and data tools (Excel, Google Sheets, Looker)
- Self-starter with a solutions-oriented mindset and attention to detail
- Bonus Points for Experience:
- Experience in food, grocery, or CPG industries
- Background in supply chain, category management, or quality operations
- Experience working with WMS (e.g. NetSuite, Relex)
BELONG TO A BETTER COMPANY
- Comprehensive health benefits (medical, dental, vision, life and disability)
- Competitive salary (DOE) + equity
- 401k plan
- 9 Observed Holidays
- Flexible Paid Time Off
- Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences
- Ability to work in our beautiful co-working space at WeWork in Playa Vista and other locations
- Free Thrive Market membership with exclusive employee discount
- Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.
At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply.
Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer.
At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree!
If you need assistance or accommodation due to a disability, please email us at [email protected] and we’ll be happy to assist you.
Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at www.thrivemarket.com.
© Thrive Market 2025 All rights reserved.
JOB INFORMATION
- Compensation Description - The base salary range for this position is $80,000-90,000/Per Year.
- Compensation may vary outside of this range depending on several factors, including a candidate’s qualifications, skills, competencies and experience, and geographic location.
- Total Compensation includes Base Salary, Stock Options, Health and Wellness Benefits, Flexible PTO, and more!
Top Skills
Airtable
Asana
Excel
Google Sheets
Looker
Smartsheet
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