Program Manager (Outpatient)

We are recruiting for a motivated Program Manager (Outpatient) to join our team!

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Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all:
Humanity in action, Triumph in hardship, Transformation in health.

Department

Nursing Staffing Office

Are you a passionate healthcare professional looking for variety and premium pay? Our hospital float pool offers opportunities for Registered Nurses (RNs), Certified Nursing Assistants (CNAs), Medical Assistants (MAs), and Patient Safety Attendants (PSAs). Registered Nurses are able to specialize in the following tracks:
- Critical Care (ICUs)
- Acute Care
- Women & Children
- Behavioral Health
- Perioperative Services
- Ambulatory Care
Why Join?
- Premium Pay: Our float staff receive 15% on top of base pay + shift/weekend/holiday differentials + certification pay
- Career Growth: Explore our clinical ladder and workforce development center, numerous leadership and clinical growth opportunities within the team
- Team Environment: The float team has supportive leaders, mentorship, collaborative peers, and a thorough onboarding program
- Work-Life Balance: Flexible scheduling

Job Summary
Under minimal supervision, the Nurse Program Manager performs managerial and leadership functions over professional nursing and support care team in various healthcare consumer care settings. Applies critical thinking, evidence-based policies, procedures, guidelines and competence to collaborate with the health care team to promote excellence in healthcare consumer safety and quality outcomes and independently works with the ACNO or Director to maintain departmental budget. Adheres to the American Nurses Association (ANA) standards of professional nursing practice / process and performance, and the ANA Code of Ethics (2015)* to provide care to all healthcare consumers. Applies critical thinking, evidence-based practices and competence to collaborate with the health care team to promote excellence in healthcare consumer safety and quality outcomes. Utilizes the Theory of Human Caring and Caritas in daily practice. "Jean Watson, PhD, RN, AHN-BC, FAAN, Founder / Director, Watson Caring Science Institute."
Essential Functions:

• Staff Management, Scheduling, Mentoring and recruitment. Departmental budget and operations. Records management. Case management and discharge planning. Patient safety and quality care. Policy development and revisions. Support and implementation of organizational initiatives and strategic planning. (50%)
• Promote positive patient experience. Promote employee engagement. Able to perform essential duties of direct reporting positions. Annual performance appraisal for ACC team. 6 Clinical shift coverage w/ Day/Night shift rotation. 4 Office schedule- flexed as needed. Participate as ACC representative for LEAN events. Policy Stat approver for policies involving ACC role. ACC representative for Lean Pt Flow initiatives (50%)

Education:

• Bachelor's Degree Required

Work Experience:

• 4-6 years Typically, five years of nursing experience; including two years nursing leadership experience preferred.

Licenses:

• BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association or American Red Cross Required and
• RN-Registered Nurse - DORA - Department of Regulatory Agencies Required

Knowledge, Skills and Abilities:

• Adherence to Standards of Professional Nursing Practice/ Process / Performance [ANA Standards addendum- signed] and accrediting body standards.
• Strong understanding and display of the principals of customer service as it applies to patients, staff and the community
• Ability to assist in identifying ways to promote quality patient-centric care and maintain Denver Health’s high level of patient satisfaction. [Nursing Vision Statement]
• Ability to work effectively in a team matrix environment. Ability to communicate clearly and effectively at all levels and in a cross functional environment.
• Ability to work closely with multidisciplinary staff, charge nurses, clinical nurse educator(s), and Nursing Managers, providers,, executive leadership to provide care to patients with respect to their uniqueness using informed judgment, competence, individual qualifications, and collaboration with the health care team.
• Ability to demonstrate an understanding of assessment findings as they relate to the disease process and continuum of care.
• Supports compliance with national patient safety goals, accrediting agency standards, and quality initiatives.
• Evaluates practice in relation to professional standards, statues, regulations, hospital and departmental policies, standards of care, and regulatory
• Promotes quality care by redefining priorities for care based on evaluation of healthcare consumer/family response or changing condition.
• Proficient in EHR documentation
• Proficient in Office Suite

Shift

Days (United States of America)

Work Type

Regular

Salary

$102,800.00 - $159,300.00 / yr

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program 

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.
Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.
As Colorado’s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.
Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community.

Applicants will be considered until the position is filled.