Program Manager (Lead), Team Freedom, NAR

Who We Are  

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable.  

We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve.    

The Need  

For over 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM’s Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence, we are seeking a Team Freedom Senior Coordinator. 

The Team Freedom Program Manager leads the development of operations & procedures for the pro athlete team, while also managing an associate/developing portfolio of athlete families. This position provides excellent intra- and cross-team support by giving strong attention to detail, being solutions oriented, and working with confidential and time-sensitive information in a fast-paced professional environment, while also representing IJM in 1:1 pro athlete family engagement and development.

This position is hybrid (onsite Tuesdays & Thursdays) if located in the Washington, DC area or remote for non-local candidates. It reports to the Head of Team Freedom, North America and is only available for candidates with the right to work in the US.   

Responsibilities 

Communications: 

• Create and PM sending of the Team Freedom monthly newsletter to Athlete Portfolio.

• Write and create visual reports for athlete audiences (Year End Report, Athlete Council pre and post reads etc.).

• Write and draft follow up emails/communications for Team Freedom Directors to send to new athlete partners following events (PAO, small events, etc.).

Events and Logistics: 

• Create and lead the processes for executing on all operational logistics across all regional partnerships.

• Manage the distribution of print and event materials via shipping to ensure projects are well executed.

• Travel occasionally to manage and support IJMs presence at key conferences, sponsorships and international influencer trips.

• As assigned, lead onsite execution for events and trips to the field (ex. Phillies, Pittsburg, Ghana).

• Manage expense reports and SF notes and data collection from all relationship touchpoints for Team Freedom Directors/leaders. 

Portfolio Development:

Documentation, Reporting & Data Management: 

• Track and report on Team Freedom Program Budget.

• Build project budgets as assigned to projects.

• Ensure the partnership website is up-to-date and relevant for our greatest partnership and opportunities.

• Develop new ways for the team to report, thank and engage key partners.

• Lead on the execution of thanking, engaging and celebrating key partners.

• Monitor, track and report on IJM led and sponsored events, conferences and tours.

• Support partnership directors in the creation of briefs, reports and necessary details to ensure meetings are well executed.

• Manage all contracts and invoices ensuring that partnerships remain within contract and that we serve our partners well.

• Stay up to date on IJM policies and procedures as it relates to legal, finance and project management to best advice and execute projects through the Team Freedom program.

• Train and share recommendations of Salesforce best practices.

• Create Salesforce reports and upload activities for Team Freedom Directors as it relates to their portfolios. 

• Track athlete and influencer giving in Salesforce and ensure all gifts are tagged and correctly reported.

• Ensure all cultivated gifts are inputted quarterly and updated.

• Create and pull giving reports for athlete and influencers; Manage Team Freedom Salesforce Dashboard.

• 3-5 years of project, program or operation management required 

• 3-5 years of marketing experience in influencer/pro athlete management space preferred 

• 3 years portfolio/relationship management experience

• Bachelor’s degree in related field (communication, marketing, etc) 

• Proven track record of managing multiple projects with competing deadlines 

Technical Competencies: 

• Demonstrated understanding of teamwork project management platform 

• Familiarity of CRM systems 

• Understanding of all platforms (digital, web, print, event, etc) utilized for marketing 

• Strong written and oral communication skills 

Non-Technical Competencies: 

• Mature orthodox Christian faith as defined by the Apostles’ Creed

• Self-starter with strong initiative

• Disciplined with priorities

• Strong interpersonal skills and self-awareness

• Willingness to take on new challenges

• Flexible, collaborative and eager to support others

Application Process

Upload Resume, Cover Letter & Statement of Faith* in one PDF document.  

*What is a statement of faith?  
A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.  

What does IJM have to offer?  

• Comprehensive Medical/Dental/Vision benefits  

• Monthly commuter and parking benefits in the DC metro area  

• Retirement benefit options   

• Paid leave starting at 23 days  

• 12 holidays (plus early release the day prior)  

• Daily, quarterly, and annual community spiritual formation  

• Robust staff care resources  

IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Ethics. Candidate selection is based on technical competence, recruitment, selection and hiring criteria subject to assessing the candidate’s value congruence and thorough background, police clearance, and reference check processes.  

At IJM, we’re committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race, color, age, sex, marital status or political ideology to apply for employment. While we welcome everyone into this work, we truly believe that the work we are doing is God’s work, not our own, and practice spiritual disciplines together daily. That’s why we legally require under SEC. 2000e-1 [Section702] of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith, as defined by the Apostles’ Creed.  

IJM requires a background check, police clearance and thorough review of references with an employment offer and/or employment contract.  

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