Program Assistant

Job Summary:

At the Center for Improving Value in Health Care (CIVHC), we are committed to achieving better health, better care, and lower costs for all Coloradans through partnerships. We believe that together, we can alter the trajectory of healthcare, and we are privileged to serve those striving for a better healthcare system for everyone. We are a dynamic non-profit company committed to transforming information into actionable insights. Our team thrives on innovation, collaboration, and precision. We’re looking for a highly organized and proactive Program Assistant to support our program managers and data teams in delivering high-impact projects. 

As a Program Assistant, you will be part of this inspiring mission, empowering individuals, communities, and organizations through collaborative support services and health care information. The Program Assistant will play a key role in supporting the planning, coordination, and execution of data-driven programs and initiatives. This role requires a detail-oriented individual with excellent communication skills, a knack for multitasking, and a strong interest in data. This position will provide support to the larger Data Solutions Department, including teams focused on analytics, research, data quality, innovation, quality control, and evaluation.  

Supervisory Responsibilities:

• None.

Duties/Responsibilities/Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Provide administrative and logistical support to directors, program managers, and project leads.
• Directly support administrative tasks and meeting logistics for the Vice President of Data Solutions, the Director of Research, Evaluation, and Innovation, and the Director of Data Operations and Development.
• Assist with meeting preparations, including agendas, presentations, and other materials.
• Assist CIVHC’s Project Managers and Analysts with project coordination, tracking, and communication.
• Maintain information and make updates in Salesforce regarding project tracking and coordination.
• Provide event and meeting support, including taking and distributing notes, scheduling, planning, set-up, clean-up, and any follow-up with meeting attendees.
• Create, update, and/or maintain organized files and records as needed.
• Answer and prioritize telephone calls, email, and mail communications.
• Provide back-up support for other administrative staff.
• Perform additional duties and tasks as requested by leadership.

Required Skills/Abilities: 

• Excellent verbal and written communication skills, including the ability to professionally communicate with multiple layers of CIVHC management, government officials, and researchers.
• Thorough knowledge of Microsoft Office, including SharePoint, Outlook, PowerPoint, Word, and Excel.
• Excellent organizational skills and attention to detail.
• Experience with Salesforce required.
• Excellent interpersonal and customer service skills.
• Excellent time management skills with a proven ability to meet deadlines while coordinating multiple tasks from multiple sources.
• Ability to function well in a fast-paced environment while managing changing needs or priorities.
• Self-motivated, with initiative and reliability.
• Preferred experience with project management or supporting/coordinating project tasks. 

Education and Experience:

• At least three years of experience in administrative support for high-performing professional staff.
• Preferred Bachelor’s degree or equivalent experience in business, data science, public administration, or a related field.
• Preferred knowledge of healthcare billing, claims management, or related subject. 

Physical Requirements: 

• Sitting for extended periods of time.
• Using a computer and keyboard for typing and data entry.
• Reaching and stretching to access files or equipment.
• Lifting and carrying light objects such as papers or office supplies.
• Walking short distances within the office environment.
• Operating office equipment such as printers, copiers, and fax machines.
• Occasionally bending or stooping to retrieve items from lower shelves or cabinets.
• Maintaining good posture to prevent discomfort or strain.
• Using a telephone or headset for communication.
• Ability to focus and concentrate for prolonged periods.

Working Environment:

This position is based in Denver, Colorado and only applicants that live within commuting distance to Denver, or plan to relocate to a commutable distance will be considered for this role. Limited relocation assistance may be available for out of state candidates. CIVHC operates in a hybrid work environment with a requirement of at least 1-day per week in the office.

This position involves long-term sitting, computer /desk work, some walking and standing, minimal light lifting, in an office environment. Virtual, phone, and in-person communication. Some overnight travel may be required, less than 5%.

Perks and Benefits:

• 403(b) Retirement plan
• Comprehensive healthcare, dental, and vision plans
• Dependent Care Flexible Spending Account options
• Employer paid life insurance
• Short- and long-term disability
• Nine paid holidays per year plus generous personal time off
• Flexible schedules, work-from-home options, and an employee wellness program.
• Professional development opportunities and an on-site workout facility.
• Position may qualify for Public Service Loan Forgiveness Program. For more information, go to: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service
• Company-paid parking and more!

Other duties: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Position Timeline:

Our target is to fill this position by September 30, 2025. Application review will begin immediately and will continue on a rolling basis until the position is filled. We encourage interested candidates to apply as soon as possible for full consideration.

Compensation and Benefits:

The salary range for this position is $60,000 - $62,000 annually, based on relevant experience, education, and internal equity. CIVHC offers a comprehensive benefits package including medical, dental, and vision coverage; paid time off; life and disability insurance; and retirement plan contributions.

Equal Opportunity Employer:

CIVHC is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other legally protected status.