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Antavo AI Loyalty Cloud

Product Solutions Consultant US (Hybrid – Product & Solutions Consulting)

Posted 6 Days Ago
Remote
Hiring Remotely in United States
Mid level
Remote
Hiring Remotely in United States
Mid level
The Product Solutions Consultant engages clients in pre-sales and technical consulting, demonstrating product features, validating architecture, and providing technical recommendations throughout the customer lifecycle.
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About Us

Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform.

The Team

The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless and entrepreneurial.

If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!

The Role

We’re looking for a Product Solutions Consultant — a hybrid role where deep product expertise meets consultative, pre-sales and technical consulting. You will bridge product knowledge, technical understanding, and client-facing consulting to support customers and prospects from early engagement through implementation and ongoing success.

This role blends:

  • Product expertise and technical configuration knowledge
  • Pre-sales demonstrations and solution consulting
  • Technical architecture validation and strategic recommendations
  • Cross-functional collaboration with product, engineering, and customer teams

Your Main Responsibilities

Client Engagement & Consulting

  • Present the Antavo platform to prospects and partners during pre-sales engagements.
  • Lead technical consulting sessions to understand client environments, integration needs, and data flows.
  • Validate customer architecture designs and recommend optimal platform configurations.
  • Build personalized demos and presentations that showcase business and technical value.

Product Expertise & Solution Delivery

  • Act as a product expert throughout the customer lifecycle — from pre-sales through implementation.
  • Lead technical workshops with the client during the implementation phase 
  • Configure, test and demonstrate core platform capabilities to meet business requirements.
  • Translate customer use cases into product requirements and configurations.
  • Answer client questions related to product features and guide them through best practices.

Technical Advisory & Architecture

  • Provide feedback on integrations, APIs, infrastructure assumptions, and platform extensibility.
  • Review technical designs and make recommendations aligned with Antavo capabilities.
  • Clarify data requirements, integration points, and platform limits in the context of customer needs.

Internal Enablement & Collaboration

  • Feed insights from client engagements into internal product, engineering, and GTM teams.
  • Collaborate with product management to clarify requirements and influence the roadmap.
  • Work with professional services and customer success to help transition projects post-sale.

Project Support

  • Support estimation and scoping during pre-sales and hand-off to delivery teams.
  • Help define initial project timelines and implementation plans based on solution complexity.

You should have

Core Skills & Experience

  • 3+ years of experience in pre-sales or solutions consulting for complex SaaS products.
  • Technical sales/support experience with SaaS or enterprise software platforms.
  • Strong client-facing experience with the ability to translate business needs into technical solutions.
  • Hands-on ability to run demos, craft technical presentations, and validate architecture.
  • Experience working with and understanding of web technologies (RESTful web services, JavaScript frameworks, APIs, SDKs),  integration concepts, and technical data flows.
  • Familiarity with RFI/RFP processes and technical evaluation criteria.
  • Excellent communication and presentation skills at all levels (from technical teams to C-suite).
  • Highly self-driven, curious, and adaptable in a fast-paced, high-growth environment.

Preferred / Nice-to-Have

  • Work experience at a Marketing SaaS is a plus
  • Experience with loyalty or CRM technical solutions & loyalty / CRM  implementation projects
  • Experience with customer lifecycle
  • Familiarity with e-commerce (Magento, Shopify) and marketing CRM/automation platforms (Salesforce, Oracle, Emarsys)
  • Understanding of marketing automation, loyalty tech, POS/E-comm systems.
  • Previous experience configuring SaaS platforms or contributing to product feedback loops.

Benefits

  • Remote-always (not hybrid) company
  • 27 days of annual leave (in addition to public/national holidays)
  • We offer a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
  • 401(k) program to help you invest in your future
  • Home office setup budget
  • The opportunity to quickly advance in your career
  • Great remuneration package with bonuses and equity for top performers
  • International vibe: we have 100+ colleagues from 8 different nationalities.
  • You will have a strong team around you to support you in reaching your goals.

Why our team loves working at Antavo

  • “Antavo is remote-first, so I can work from my home, which means a lot to me. We regularly meet in-person.”
  • “Truly international vibe, with different nationalities working on one mutual goal."
  • "I love my comfortable environment (no dress code, flexible working hours, company retreats, etc)"
  • "People here like my bad jokes."

At Antavo every person is a unique personality working towards the same goal, creating a thriving business. It’s very important for us that everybody has a place and a voice on projects and goals, no matter the race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability. We create and empower a diverse culture, as we know it encourages creativity and innovation.

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Top Skills

APIs
Emarsys
JavaScript
Magento
Oracle
Restful Web Services
SaaS
Salesforce
Sdks
Shopify

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