The Product Sales Specialist manages and grows customer accounts in North America, drives product adoption, ensures sales forecasts are met, and strengthens customer relationships.
Job Description SummaryThe Product Sales Specialist is a customer facing role that is responsible for developing, managing, and growing customer accounts in North America (Canada & US) – WestJob Description
Essential Responsibilities
- Support the Key Account Managers in driving penetration of the Grid Automation portfolio into direct accounts, and some new customer targets as defined by the Regional Sales director.
- Ensure the development of new opportunities, drive adoption of new products, engage customers proactively to expand adoption of GA portfolio.
- Manage sales opportunities and forecasts through the use of SPEAK.
- Be accountable for meeting or exceeding the orders and sales plans.
- Work with customers to determine their CTQ's (Critical To Quality) metrics and appropriate product/service solutions needs.
- Outline, present and sell the value of our products and services that can benefit customer needs.
- Work directly with Customers to influence specifications and close key deals.
- Provide an essential link from the customer to commercial operations, marketing, engineering and product development teams.
- Develop and cultivate long-term relationships in support of the account strategy.
- Provide input to the Account Plans, long term and short term actions needed to grow.
- Awareness and able to discuss at a high level value of the GA portfolio.
- Become proficient in new products that build on and expand the core portfolio…for example M&D to APM, UR’s to centralized and virtualized controls.
Required Qualifications
- Bachelor's Degree in Electronic or Electrical Engineering, Control & Instrumentation Engineering or other technical field or equivalent experience.
- Minimum of 5 years of experience in communications, protection & control, asset management.
- Minimum of 5 years of Sales Experience within Utility or Industrial market places.
- Ability and willingness to travel approximately 50% of the time
Desired Characteristics
- Excellent oral and written communication skills & Interpersonal and leadership skills.
- Ability to document, plan, market, and execute commercial programs.
Top Skills
Grid Automation Portfolio
Sales Forecasting Software
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