Own the AI use-case backlog and prioritize agent-assist scale-out. Translate business intent into Epics, Features, and User Stories with explicit acceptance criteria in Azure DevOps. Run sprint planning, refinement, reviews, and demos on a fast-paced AI-infused agile cadence. Leverage AI tooling to draft requirements, generate stories, and author acceptance criteria. Coordinate with stakeholders and transformation advisors to meet call reduction, AHT, and deflection targets.
- Own the AI use-case backlog for the pod, starting with the servicing agent-assist scale-out and prioritizing additional items from the backlog of AI pilots.
- Partner with internal Product Owner and PSL leadership team to define call reduction, AHT (average handle time), and deflection targets — cited the early benchmark of "90 seconds to 14 seconds" agent lookup time and signaled this is where ROI must be proven.
- Translate business intent into Epics, Features, and User Stories in Azure DevOps (ADO), the SOW-mandated system of record, with explicit Acceptance Criteria.
- Run sprint planning, refinement, sprint reviews, and demos in line with Photon's AI-infused agile cadence (1–2 week sprints, working toward 2-day sprints as the team matures).
- Operate as a "Vibe PO" — leveraging AI tooling for requirements drafting, story generation, and acceptance criteria authoring.
- Coordinate with the transformation advisor on ways-of-working alignment.
Compensation, Benefits and Duration
Minimum Compensation: USD 60,000
Maximum Compensation: USD 210,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is available for independent contractors
No applications will be considered if received more than 120 days after the date of this post
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
