Product Owner II

Become a part of our caring community and help us put health first
 Humana is rapidly evolving from an insurance company with elements of health to a healthcare company with elements of insurance. We are embarking on an ambitious journey to implement a new Member Administration Platform and further our evolution towards a customer-centric operating model. As a member of the Member Administration Platform team you will help us transform our mastering process and ensure the highest level of care for our customers. This team will have a large focus on technology modernization but also a focus on culture and operations – to embrace modern cloud-based technologies and engineering, agile ways of working & Agile methodologies, DevOps, and a culture that is focused on enterprise leadership, our customers and our associates.
The Product Owner is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Product Owner work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

This role of Product Owner will be organized within a SAFE (Scaled Agile Framework) release train. The Product Owner owns, maintains and prioritizes the product backlog for the team. They share the product vision and work closely with the Business Owners, Product Manager, Release Train Engineer, and Delivery Manager to ensure the team delivers value to the business.  This leader will work with key business and IT partners to develop strategic plans for technologies impacting all Lines of Business. This individual is a self-starter; with the ability to identify and pursue opportunities without being provided with explicit direction. Strong presentation skills, analytic skills and a passion for improving consumer experiences using technology are essential.

Primary Responsibilities:

• Accountable for the product backlog and prioritization of user stories with team members as per the vision set by the Product Manager
• Create business features and stories within JIRA Align
• Practical understanding of SAFE principles and practices
• Shares and decomposes Features into user stories
• Develop a deep understanding of the customer and product needs
• Recognized voice of the business to the team
• Works closely with Product Manager to represent capabilities and features at team level
• Business requirements are represented in the product backlog
• Ensures traceability between requirements to Features to user stories
• Review of test cases against user stories acceptance criteria
• Periodically re-prioritize the Product Backlog based on customer feedback, market changes and business priority as communicated by the Product Manager
• Formally accepts the user stories once all acceptance criteria are met and demo-ed
• Actively participates in Product Backlog grooming sessions, retrospectives, defect management and project team’s release planning sessions
• Accessible for the team to answer questions, and during Sprint planning sessions, and Daily Scrum
  Owns the continual acceptance criteria for business value story user stories, which is Demo-ed by the team

Use your skills to make an impact
 

Required Qualifications

• Must be willing/able to work business hours aligned to Eastern Standard Time (EST)
• Minimum 3 years of IT experience working in an Agile environment, product support, and/or backlog contribution
• Exceptional oral and written communication skills, including but not limited to presenting demonstrations to large audiences and groups of stakeholders which may include leadership
• Experience working in an enterprise environment
• Ability to prioritize and handle multiple tasks with concurrent deadlines
• Must be team-oriented with a passion to contribute to an organization focused on continuously improving consumer experiences

Work-At-Home Requirements

• At minimum, a download speed of 25 mbps and an upload speed of 10 mbps is recommended; wireless, wired cable or DSL connection is suggested
• Satellite, cellular and microwave connection can be used only if approved by leadership
• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Preferred Qualifications

• Undergraduate Degree
• Master Data Management experience
• Healthcare enrollment experience for Medicare or Medicaid
• Azure DevOps and Jira Align experience

Additional Information

• As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called Modern Hire. Modern Hire Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you.
• If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$86,300 - $118,700 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 08-01-2025
About us
 Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.