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Zscaler

Product Operations Specialist

Posted Yesterday
Remote or Hybrid
Hiring Remotely in USA
88K-125K Annually
Senior level
Remote or Hybrid
Hiring Remotely in USA
88K-125K Annually
Senior level
Responsible for managing the full project lifecycle, including scoping opportunities, leading cross-functional teams, and improving processes.
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About Zscaler

Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Red Canary, a Zscaler company, monitors an enterprise’s environment to detect and respond to cybersecurity threats so they can focus on their mission. Our Managed Detection and Response (MDR) solution is a unique blend of human expertise and security, which protects organizations from modern adversaries as their teams work remotely, move to the cloud, and they adopt new cybersecurity and IT technologies.

The Red Canary Product Operations team is chartered with driving the product lifecycle to achieve desired customer and business outcomes, with a primary focus on projects, programs & processes. This is an exciting opportunity to leverage first principles thinking to identify, scope and execute on top priorities within Product Management, Engineering and Operations.  

We're looking for an experienced Product Operations Specialist to join our Product Operations team. Reporting to the VP of Product Operations, you'll be responsible for:

  • Owning the full lifecycle of project management including: identifying and scoping opportunities, outlining project plans and timelines, leading cross functional project groups to execution and reporting project status 
  • Dissecting complex problems into actionable deliverables 
  • Adapting to changing project requirements and priorities, proactively steering projects around challenges
  • Identifying and developing new processes, and updating and enforcing existing processes that enable team members to operate more efficiently
  • Building strong stakeholder and cross functional relationships via detailed communication and engagement strategies 
What We're Looking for (Minimum Qualifications)
  • 5+ years of experience in project & program management, ideally working with Product Management, Engineering and other technical teams within small companies (100-500 people)
  • Bachelor’s degree in relevant field 
  • Strong business acumen, analytical and problem-solving skills, with the ability to make informed decisions with limited information
  • Exceptional communication in both written and verbal interactions; clear, concise, and courageous in giving tough yet supportive feedback when needed to leaders at all levels

What Will Make You Stand Out (Preferred Qualifications)

  • Experience with Google Suite and Slack 
  • Deep experience with Jira 

#LI-DB1
#LI-Remote

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range
$87,500$125,000 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Top Skills

Google Suite
JIRA
Slack

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