The Product Operations Specialist will enhance product delivery by managing internal tools, documentation, and workflows while improving team efficiency and communication.
About PushPress
PushPress is building the Intelligent Industry Ledger for boutique fitness.
We’re transforming how boutique gyms operate — and how the entire $100B fitness industry connects, transacts, and grows. Trusted by 5,000+ gyms and 500,000+ members, PushPress processes over $500M annually and is backed by Altos Ventures and Mucker Capital.
We're evolving from a traditional business system of record into an AI-powered Industry Ledger — an intelligent infrastructure layer that brings order to a highly fragmented boutique fitness industry. By unifying disconnected operators, workflows, and data into a single platform, we’re enabling faster decisions, new business models, cross-gym collaboration, and network effects that increase the value of every studio in our client base.
We’re a global team of builders, operators, and fitness fanatics on a mission to level the playing field for fitness entrepreneurs. If you're ready to help reshape an industry — let’s talk.
About the Role
We are hiring a Product Operations Specialist to help scale our product development process as we grow. This role sits at the heart of the product team—connecting Product, Engineering, CX, and Sales—and plays a key part in making sure our systems, tools, and workflows support fast, high-quality product delivery.
You’ll take ownership of internal tools (like Retool), lead day-to-day product operations, and help PMs execute more effectively. Whether it’s organizing feedback, optimizing planning workflows, or maintaining clear internal documentation, your work will keep the engine running smoothly and help us build products that gym owners love.
This is a high-impact role for someone whose equal parts systems thinker, builder, and communicator.
What You'll Do
- Solve operational and technical issues that block product delivery or create friction for internal teams
- Own and improve internal tools (Linear and Retool) that power cross-functional workflows
- Support product planning, roadmap hygiene, and feature delivery tracking
- Build and maintain documentation, changelogs, and internal dashboards that keep teams aligned
- Help organize customer and internal feedback to support prioritization and decision-making
- Improve the way we launch products—creating repeatable processes for enablement, communication, and rollout
- Identify and automate manual workflows to increase team efficiency
What You'll Need
- Experience in product operations, product support, or internal tooling roles
- Strong problem-solving instincts, with a bias for shipping fast and fixing what’s broken
- Excellent communication and coordination skills across product, CX, sales, and engineering
- Comfortable working with internal tools and systems like Retool, Notion, Intercom, and HubSpot
- 3+ years of technical experience in SQL, APIs, and building dashboards
- Bonus: experience supporting product planning, launch operations, or roadmap processes
PushPress is dedicated to fostering an inclusive and dynamic workplace. We’re all about leveling up, and that means we don’t tolerate any form of discrimination or harassment. We’re committed to provide equal opportunities, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic info, veteran status, or any other legally protected characteristic.
At PushPress, we’re dedicated to helping both our technology and our team reach peak performance. Whether it’s with your proactive approach, eye for detail, or drive to make a meaningful impact, we’d love to hear from you. At PushPress, we’re all about pushing boundaries and achieving new personal bests—come join us and be part of our fitness-tech journey!
Top Skills
APIs
Hubspot
Intercom
Linear
Notion
Retool
SQL
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