Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs.
With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com.
Our Product team is hyper-focused on creating products that solve real-world problems in the crowdsourced delivery space. Dedicated to RoadieXD™, Roadie’s cross-dock solution, we are looking for a Product Manager who will develop and execute on a product roadmap focused on meeting the ever-increasing scalability and performance requirements for RoadieXD™.
In this role, you will own a functional area of our RoadieXD™ operations while serving as a primary product representative for our Integrations team, ensuring our features are effectively communicated to external partners.
What You’ll Do
- Partner closely with the Product Lead to shape the vision, priorities, and day-to-day execution of the RoadieXD™ product roadmap
- Engage regularly with internal stakeholders (Operations, Support, etc.) and external partners to understand goals, uncover root problems, and identify opportunities for improvement
- Act as a subject matter expert for the Integrations team, clearly articulating how RoadieXD™ features work and ensuring partners understand product logic and capabilities
- Collaborate cross-functionally with Engineering, QA, Data Science, and UX to bring product initiatives to life and navigate the technical details of implementation
- Translate insights from stakeholders, data, and operations into clear product direction and actionable plans
- Travel as needed to warehouse locations to gain firsthand understanding of operations and inform product decisions
- 5+ years of product management experience, with a track record of delivering impactful products and features
- Experience in warehouse management systems (WMS), logistics operations, and/or gig economy platforms is a plus, but not required
- Demonstrated ability to collaborate cross-functionally with Engineering, QA, Data Science, and UX teams in an agile environment
- Strong ability to navigate ambiguity, align stakeholders, and drive outcomes across teams
- Excellent analytical and problem-solving skills, with a data-driven approach to decision-making
- Proficiency with tools such as Jira and other product management systems, or the ability to quickly ramp and adopt new tools
Why Roadie?
- Competitive compensation packages
- 100% covered health insurance premiums for yourself
- 401k with company match
- Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!)
- Flexible work schedule with unlimited PTO
- Monthly 3-day weekends
- Monthly WFH stipend
- The technology you need to get the job done
This role is not eligible for Visa sponsorship. Applicants must be authorized to work for any employer in the U.S.
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