Product Manager

Respondology is the AI-powered social engagement platform that modernizes how social marketers moderate, listen to, and respond to comments at scale. 

The world’s top brands rely on Respondology to transform comment sections into community, commerce, and competitive intelligence. Fast to deploy and easy to use, our customers engage with over 2 billion collective followers every month.

Respondology is seeking a Product Manager to own and evolve our products. This role is for someone who wants real product ownership, meaningful customer impact, and the opportunity to shape how organizations understand and act on social conversation data. You will play a central role in translating customer needs, business priorities, and product strategy into clear, high-impact product improvements.

We are looking for an innovative product thinker who is equal parts idea generator and builder. The Product Manager should be fluent in social media ecosystems, translating AI capabilities into real customer value, and turning insights into shipped products. You thrive in fast-moving, collaborative environments, enjoy prototyping and validating ideas early, and take pride in owning products from concept through delivery. 

If you naturally ask “What if?”, balance long-term vision with near-term execution, and want to help shape both the product and product culture at Respondology, this role is built for you!

The ideal candidate:

• Social-native and deeply familiar with the world of social media marketing, including organic, paid, and creator ecosystems
• AI-native with hands-on experience building or evolving AI-powered products, and a practical understanding of how to translate AI capabilities into real customer value
• A strong entrepreneurial spirit, ability to innovate and true passion for Respondology’s mission
• A track record of launching successful products and features
• A builder mentality with the ability to quickly translate ideas into wireframes, mockups, and prototypes to communicate and validate solutions
• Has a deep understanding of user needs and behavior, and can translate those into actionable product requirements
• Ability to prioritize and scope product requests balancing long term vision and short-term pain points
• Highly motivated and resourceful, able to navigate complex issues independently
• Extremely strong communication and organizational skills, with the ability to keep complex initiatives clear, structured, and moving forward
  

A day in the life:

• Translate customer needs, business priorities, and product strategy into clear, actionable product improvements
• Partner closely with Engineering, Design, Data, Product Marketing, Customer Success, and Leadership to define goals, success metrics, and delivery plans
• Engage directly with customers and internal teams to inform product decisions and validate direction
• Ideate and communicate product concepts through wireframes, workflows, and prototypes using Figma
• Own and maintain the product roadmap, aligning priorities and timelines with business goals
• Write clear product requirements and acceptance criteria to guide engineering execution
• Track project progress, manage dependencies, and ensure delivery using tools such as Notion
• Review in-progress work and provide timely product feedback
• Communicate product direction, changes, decisions, and performance to internal stakeholders
• Contribute to building strong product practices, processes, and culture

Here's what you need to get our attention:

• 3-4 years of proven B2B SaaS product management experience with ownership of real product features or product areas
• A track record of shipping product improvements from concept through delivery
• Strong product judgment and the ability to prioritize effectively in ambiguous environments
• Experience translating customer, business, and technical inputs into clear product direction
• Excellent written and verbal communication skills
• Bachelor’s in Product Management, Business, UX/UI design, Engineering or related degree - or equivalent work experience: If you have a four-year degree, that's great; we care more about your past experience and ability to do the job, so please apply even if you don't have a degree
  

Here's what will make us call you, for sure:

• Experience launching a 0–1 product or major product capability through to commercial availability and customer adoption
• Previous experience in software designed for marketers in the social, moderation or analytics space.
• Proven ability to use modern AI tools to accelerate product development, including building and iterating on functional prototypes with AI-assisted coding tools such as Claude Code, OpenAI Codex, or similar

Location: 

Location is flexible for this position. Our office is based in Boulder, CO and employees located within driving distance come into the office 2 days per week. We are also open to 100% remote candidates in the US. 

And if we haven't convinced you yet, here is why you'll want to be part of our team:

• We have top-notch product & engineering culture with team members who have your back! 
• Our product is making the world a better place—you will make an impact.
• Everyone is an owner—equity is included for all employees.
• 100% remote or you may come into our beautiful offices if you’re near Boulder, CO—dogs welcome (our in-house happy hours are always fun).
• Twice yearly off-sites to enjoy time together as a team.
• Flex PTO plan, generous holidays and off-week between Christmas and New Years.
• Multiple healthcare options, including plans with FSA and HSA
• Matching traditional and Roth 401k—immediately vested
• Family and paternity leave
• Life Insurance
  

COME AS YOU ARE: your gender, your gods, your sex life, your skin color or your big shot uncle don't make a difference here. Respondology is a progressive and open-minded meritocracy. If you're smart and good at what you do, come as you are.