Associate Product Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!

Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.

Aisle Planner Pro part of the Fullsteam organization, a leader in event management software with embedded payments technology, is seeking an Associate Product Manager with a passion for innovation and an admiration for user-centered design. This role is ideal for someone early in their product career who is eager to learn and grow within a collaborative Product and Engineering team.

The individual must have the drive and determination to support usability standards, contribute to processes, and assist in defining strategy. In collaboration with the Product and Engineering teams, the Associate Product Manager will be responsible for gathering and evaluating user requirements, contributing to design ideas, as well as assisting with competitive analysis and user research. This opportunity requires a curious problem solver, a person comfortable owning smaller initiatives with guidance and learning to use data to drive decisions, as well as an individual who is unafraid to contribute creatively to digital experiences.

• Translate business goals and requirements into effective digital experiences for our customers.

• Contribute to the product vision, roadmap, and strategy in partnership with senior Product Managers to meet customer needs while aligning with business objectives.

• Support the product development process from ideation, through design and development, to launch and post-launch analysis.

• Conduct and assist with user interviews to understand problem areas for customers.

• Gather and evaluate user requirements with guidance in collaboration with Product and Engineering teams.

• Evaluate our existing products against the industry to help propose improvements to our software experience.

• Develop mockups and prototypes that will illustrate design ideas and process flow to clients and internal staff with feedback from senior team members.

• Write clear requirements, user stories, and acceptance criteria with support from senior Product Managers for new features and enhancements.

• Examine the competition and identify areas for improvement and opportunities to support industry leadership efforts.

• Contribute to UX standards and assist in documenting engineering guidelines.

• Attend regular standups, refinement meetings, and discovery meetings as an active participant.

• Invest in the quality of our products by supporting experience testing and responsiveness across all devices. This will also include assisting with testing to find disparities between final implementation and mockups before release.

• Assist all departments with the development and improvement of all client-centric assets.

• User Research & Insights – ability to translate findings into actionable design recommendations.

• Experience Design & Prototyping – wireframing and prototypes; iterate based on feedback from users, product managers, and engineers.

• UI/UX Design Execution – focusing on functionality with ease of use.

• Collaboration with Product & Engineering – ensure designs are technically feasible and implemented correctly.

• Customer Onboarding & Adoption Support – design experiences that help minimize friction in onboarding and adoption.

• Familiarity with software development processes, agile methodologies, and tools (e.g., JIRA, Monday, Confluence).

• Continuous Improvement – refine interfaces and workflows to reduce support and improve retention.

• Design System & Standards Contribution – consistency, scalability, and efficiency.

• Support product walk-throughs and end-user documentation.

• 3+ years of experience in product design/development or a related role.

• Skilled in responsive and adaptive design principles.

• Familiarity with web design and prototyping software (Adobe suite and Figma preferred).

• Hard-working, proactive, and self-motivated.

• Strong communication and organizational skills; must be comfortable presenting ideas to key stakeholders with guidance and advocating for the user.

• Keen attention to detail and deep passion for consistency.

• Creative problem solver with a positive attitude.

• Collaborative, team player with an openness to new ideas.

• Ability to manage multiple projects and day-to-day responsibilities with support and mentorship.

Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.