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The Accounting Success Manager supports mid-market customers by ensuring satisfaction and adoption of the Close Management solution and building relationships with key stakeholders.
Top Skills:
Accounting SoftwareClose Management ToolsFloqast
Want to be an integral part of creating an industry-changing B2B SaaS product?
FloQast is innovating solutions in the task management software and accounting space. We believe that our fresh approach to accounting processes represents a massive opportunity to dramatically improve the day to day lives of accountants and their teams. Our software helps save countless hours, days, and in some cases weeks of their time while also empowering them to achieve the highest degree of transparency, accuracy, and control of their monthly close process and other activities.
We are seeking a passionate, collaborative and customer-focused Product Manager. Reporting to the Sr. Director of Product Management, the Product Manager contributes to the success of the team by managing the overall product lifecycle: conducting market research and testing, defining requirements, collaborating with development to design, implement, test, refine and deploy new features, and working companywide to assure successful launches and growth of the product line.
What You'll Do:
- Develop and maintain an effective level of understanding of the tasks and challenges of Accounting departments at mid-market and larger companies
- Defines Market & Competitive environment, customer outcomes, and target segments for next quarter's roadmap
- Builds business justification for multi-quarter roadmap
- Participates in pricing strategy discussions for their product area(s)
- Identifies new product opportunities and solutions that have meaningful impact to the business and our customers
- Understand and translate product strategy into requirements and wireframes
- Scope and prioritize activities based on business and customer impact
- Establishes and measures success criteria for roadmap and features
- Continuously monitors KPIs for existing products, establishes plans to improve product metrics, and quantifies roadmap/feature impact
- Drives cross team execution of plans to improve product metrics
- Leads Product, Design & Engineering teams in early ideation for future roadmap items
- Clearly communicates use cases, customer value, and impact to FloQast for features being delivered
- Presents product roadmap, business justification, and customer value drivers to internal teams, exec team, and individual customer conversations
- Engages directly with customers to gather feedback and validate ideas
- Collaborate and work cross-functionally with other stakeholders including Design, Engineering, Marketing and Sales to ensure success
- Assists with GTM activities, and consistently launches successful products/features that have measurable business/customer impact
- Work closely with UX designers to research, define, and test next generation experiences that increase the adoption of the products, improve conversion of new customers, and improve customer satisfaction
- Collaborate daily with the Development team to ensure projects are clearly defined and properly phased to facilitate timely delivery of functionality.
- Manage resolution of urgent technical issues while communicating changes to business stakeholders
- Manages teams' day-to-day priorities/backlog
What You'll Bring:
- A demonstrated track record of defining and shipping products that are highly usable and reliable: 3+ years and multiple referenceable products required
- Prior experience in enterprise B2B SaaS is required
- Solid technical aptitude with understanding and/or hands-on experience in software development and web technologies
- Strong problem solving skills and willingness to roll up one’s sleeves to get the job done
- Excellent written and verbal communication skills
- Detail-oriented and well organized
- Data-centric mindset and proactively leveraging data to make decisions
- Skilled at managing multiple competing priorities
- Effectively prioritizes and makes tradeoff decisions that impact long term roadmap
- Subject matter expert for their product area(s), and able to articulate new feature impact on current customer use cases
- Viewed as a highly trusted partner by Engineering. Can be trusted to accurately represent Engineering decisions made by the team in conversations without engineering present
- Highly trusted partner with Product Design. Provides meaningful inputs for UX work and represents UX opportunities at a high fidelity level.
- Skilled at working effectively with cross functional teams in a matrix organization
- Manages the team's motivation by providing them sufficient inspiration, sense of purpose, and sense of accomplishment
- Can think strategically about a subset of a bigger picture, boil strategy down to granular objectives and objectives into tactics
- Ability to deliver complex messages in simple understandable terms that fit the listeners vocabulary
- Thinks creatively through shortcuts and can weigh the opportunities of taking those vs. the long road
- Viewed as a thought leader for other PMs
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This job posting is for our Senior Product Manager, the base pay range for this position is $164,000 - $246,000. Compensation is not limited to base salary. FloQast values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Family Forming benefits, Life & Disability Insurance, and Unlimited Vacation. FloQast reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.
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