Product Manager

JOB SCOPE
Responsible for leading product lifecycle and development initiatives for Charter services and applications. This role will focus on defining cross-functional requirements and developing Charter's product set to meet evolving customer needs and business opportunities. In collaboration with Marketing, Operations, IT, and Engineering, the Product Manager will execute approved plans to deliver an industry leading customer experience.
MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Deeply understands industry best practices in product development process specific to the cable or telecommunications space and translate appropriate steps for unique organization and market position.
• Informs and assists with gathering information to translate high-level process goals into specific sub-processes with appropriate documentation, develop communication plan for stakeholders and process participants.
• Supports the development and communication of product strategies dependent on new services/features to drive financial results.
• Works with engineering, product management peers, marketing stakeholders and key market areas on implementing strategy.
• Leads product launches and enhancements of products across Charter's service and application portfolio, including working cross-functionally with Engineering, Marketing and Operations divisions within Charter.
• Ensures communication with all stakeholders is being managed effectively.

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English
• Ability to learn from a new environment and make an impact quickly
• Ability to manage and foster change
• Ability to work with large, cross-functional teams in order to achieve business goals and results
• Ability to listen to multiple points of view and synthesize against goals for recommendations
• Ability to plan, prioritize and organize effectively and independently
• Ability to handle multiple projects and tasks
• Ability to make decisions and solve problems while working under pressure
• Ability to show judgment and initiative and to accomplish job duties
• Ability to analyze and interpret data and synthesize recommendations
• Ability to communicate with all levels of management and company personnel
• Ability to communicate orally and in writing in a clear and straightforward manner
• Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
• Proficient with Word, Excel, PowerPoint Effective organizational and office management skills
• Effective cognitive and communication skills
• Effective analytical skills
• Effective business sense and sense of urgency to achieve business results

Required Education

• BA/BS technical degree related to the telecommunications field or operational/process optimization

Required Related Work Experience and Number of Years

• Product development/management - 3-5
• Cable/telecommunications/software/online services - 3-5

PREFERRED QUALIFICATIONS
Preferred Education

• MBA degree

Preferred Related Work Experience and Number of Years

• Advertising or video services

WORKING CONDITIONS

• Office environment
• Limited travel

MPD370 2025-50158 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-04-02 06:00 AM (UTC) and will be extended if necessary.
The base pay for this position generally is between
$75,200.00 and $120,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.