Product Manager (Web + Mobile) (Remote)

Who We Are (Mode Mobile)

Mode Mobile is the creator of EarnOS, a transformational software that turns ordinary smartphones into "EarnPhones." This innovation empowers users globally to monetize everyday mobile activities such as streaming, gaming, shopping, etc. We enable users to profit from their data and attention rather than letting only tech giants benefit. Our inclusive approach sets us apart - converting users into earners and facilitating over $150M in earnings and savings while going a step further and turning earners into owners by awarding stock ownership in Mobile Mobile based on their usage. We have attracted over 40 million users across 170 countries. 

​​Mode Mobile is proud to stand as the #1 Fastest Growing North American Software Company recognized in Deloitte's 2023 Technology Fast 500, and ranked #2 across all sectors (Deloitte Fast 500 Winners)

For additional insights check out the information about our reward-based super app, Mode Earn App, that also powers the reward engine behind our proprietary smartphone, Mode Earn Phone.

Our Team and Culture Drive Our Success

Our team is the heart of our culture.  We value innovation, collaboration, and curiosity, with a passion for getting things done.  We strive to hire and cultivate the best team members, fostering a culture of open communication and transparency.  We are driven and hard-working, but also committed to having fun along the way.  We allow OKRs to guide us, assume positive intent, sometimes agree to disagree and commit, honor our commitments, seek to accomplish more with less, and encourage everyone to speak up as our team owns our company’s success.

You can read more about our team and how we work here.

The Role

Mode Mobile is looking for an all-star Product Manager to join our Product-led organization and build great software that users love.  We are a user-facing product team, and we are looking for someone who wants to help users monetize their everyday activities - not just through mobile, but increasingly via web experiences as well.   The product manager will report to the Director of Product and lead their cross-functional team.

In this role, you will manage multiple products across mobile and web platforms. You will help define and execute our new web product strategy as an extension of our current Android  product to ensure a seamless, consistent, and rewarding experience for users who engage cross-platform. This includes building web-based user journeys that complement and enhance our Android app and future iOS experiences.

You will report to the Director of Product and lead your own cross-functional squad.

Who You Are and What You’ll Do

• You are passionate about the problem that most people don’t have enough money, are in debt, and are looking for ways to earn and save.  You care about your users.
• You’re a self starter and thrive in ambiguity. You may not have the answers, but you know how to ask questions and take the first step. You don’t get stuck in first gear.
• There’s no task you’re not willing and able to take on; scrappy and resourceful two adjectives you use to describe yourself
• You can confidently say “no” or “not yet” and “here’s why.” You can prioritize based on alignment to goals, impact, risk, complexity and effort.
• You value learning directly from users about what matters to them and developing solutions to their problems.
• You can deftly balance user and business needs - maximizing both business value and user experience.
• You rely on all forms of insight to identify problems and opportunity areas: business metrics, qualitative and quantitative data, competitive analysis, leadership and stakeholder feedback.
• You’re able to expertly own the entire all parts of the product lifecycle: from discovery, validation, experimentation, continuous delivery, and measurement.
• You can work closely with UX Designers to develop solutions that are thoughtful, intuitive, and helpful.
• You work collaboratively with your engineering team to define detailed product epics and stories supporting delivering on objectives as measured by key results.
• You have experience in delivering high-quality, responsive web experiences that scale, and can lead product development across both mobile and web platforms. 
• You’re comfortable working in both 0 to 1 products with a high degree of ambiguity and optimizing existing products to drive growth and scale.
• You deliver on your goals. You are responsible and accountable for your actions and decisions, and you take ownership of the outcomes.

What You Bring to the Team

• 5+ years of professional product management experience, making critically important business and product decisions in an agile environment, delivering mobile applications to end-users, preferably with an earn reward focus.
• 3+ years of experience owning a product discovery process from idea to validation experimentation to launch.  Passionate about learning directly from users.
• Past experience in monetization, digital advertising, affiliate marketing, in-app currencies, and reward-based applications is extremely valuable.
• Experience building and scaling native Android applications
• Experience managing web-based product experiences or platforms
• Familiarity with web analytics and optimization tools (e.g, Google Analytics, Hotjar, Mixpanel web events).
• Experience collaborating with multiple stakeholders and cross-functional disciplines.
• Experience utilizing data analysis tools: Mixpanel, Google Spreadsheets
• Strong use of analytics, user research, and business cases to drive decisions and improve products.
• Strong understanding of system design.  Bonus points for familiarity with AWS, Rails, Node.js, and data storage.
• Exceptional written and oral communication skills.
• Exceptional organizational and analytical skills.
• Alignment with our core values:
  • ​​Accountable: You take ownership of your responsibilities, demonstrating trustworthiness and self-discipline. You are consistent in your work, transparent in your actions, and communicate effectively. You follow through on commitments and strive for continuous improvement.
  • Action-driven: Identify what is most important, agree on scope, execute in a timely manner, and drive the greatest impact.  You take initiative, roll up your sleeves, and get things done.
  • Caring: You genuinely care about yourself and others, our business and craft, our mission and vision, and are passionate in heart and mind. You understand the importance of our team and strive to create a positive, supportive work environment.
  • Curious: You focus on the ‘why,’ learn and expand your knowledge, explore new ideas, and generally make things better.  You're a lifelong learner with a thirst for knowledge and a constant desire to improve.
  • Thorough: Your work is thoughtful, impactful, timely, accurate, and complete.  You pay attention to detail, are meticulous, and ensure quality work and compliance.

We Believe in the Following Workplace Norms

• Allow OKRs to Guide Us
• Assume Positive Intent
• Agree to Disagree & Commit
• Set New Precedents
• Accomplish More with Less
• Hold Yourself & Others to High Standards
• Speak Up
• Be Resourceful
• Follow the 80/20 Rule

What We Are Offering

• We are a 100% remote-first, global company.
• A competitive compensation package.
• We offer generous perks & benefits to team members. 
• Participation in the Company's equity plan (for full-time team members).
• We provide individual bonuses in accordance with our Company Bonus Program.
• Work with energetic, passionate, and results-driven people.
• Celebrate team members' personal and work milestones.
• Remote social activities, including virtual coffee buddies. 
• Bonusly - We use Bonusly as a way to recognize and reward team members for their hard work and commitment.
• Weekly Wednesday Get Stuff Done Days (No Meetings).
• Open PTO, generous Company Holidays, and Wellness Days (for full-time team members).

If we just described you and your perfect role, we'd love to talk with you.  We have a lot to accomplish this year and look forward to making headway and creating success together!

Mode Mobile does not accept/pay fees for unsolicited resumes from third-party agencies/vendors.

Our company is an Equal Employment Opportunity (EEO) employer. We are committed to providing a work environment free of discrimination and harassment. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate diversity and strive to create an inclusive environment for all team members.