Product Manager, Payments

🚀 Join the Future of Commerce with Whatnot! 

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Ireland, Poland, and Germany, we’re building the future of online marketplaces—together.

From fashion, beauty, and electronics to rare collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone.

And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce.

💻  Role

We are looking for an experienced Product Manager with a strong background in payments to join our team and build platforms, money products, and financial infrastructure that make payments secure, compliant and easy to use for buyers and sellers. You have deep domain knowledge of the payments stack and are passionate about creating intuitive and efficient payment solutions. You will be responsible for all areas of the payments experience and treasury, from ideation to launch, and will work closely with cross-functional teams across the company to deliver exceptional payment experiences for our users. We are looking for someone who has a strong bias towards action, is excited to work in a domain specific problem space, and wants to build 0 → 1 solutions and systems from scratch.

• Take responsibility for leading the company’s payments strategy.
• Design and lead the product roadmap and strategy for these areas, balancing short and long-term goals. 
• Engage regularly as a trusted advisor with leadership to understand their strategies, pain points, and priorities to inform product strategy, while providing transparency into roadmaps and managing expectations.
• Roll up your sleeves to define product requirements & work with engineering, design and broader team to bring our roadmap to market at lightning speed.
• Do whatever it takes to ensure the cross functional teams in finance, ops, tax are operating effectively, unblock them and make sure they can move at a rapid pace.
• Analyze competitors and industry trends to advance our payments products and drive innovation.
• Ensure all payment solutions comply with relevant regulations and security standards.

Team members in this role are required to be within commuting distance of our New York, NY, Los Angeles, CA, San Francisco, CA or Dublin, IE hubs.

👋 You 

Curious about who thrives at Whatnot? We’ve found that embodying a low ego, growth mindset, and high-impact drive goes a long way here.

As our Payments Product Manager, you should have 7+ years of Product Management experience, plus: 

• Experience working in the payments or fintech domain, especially in an ecommerce marketplace.
• Strong understanding of payment products, gateways, processing, and compliance standards.
• Experience partnering with data science and working within data sets and SQL 
• Ability to thrive in ambiguous environments, identify trade-offs, and make decisions with limited information in high-pressure situations.
• Proven ability to develop sound research methodologies and collect, synthesize, analyze, and interpret data.
• Experienced in design, and hypothesis driven product development.
• Deep empathy for users and a passion for delivering outstanding user experiences.

💰Compensation

For Full-Time (Salary) US-based applicants: $205,000/year to $275,000/year + benefits + equity.
The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity. 

🎁 Benefits 

• Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
• Health Insurance options including Medical, Dental, Vision
• Work From Home Support
  • Home office setup allowance
  • Monthly allowance for cell phone and internet
• Care benefits
  • Monthly allowance for wellness
  • Annual allowance towards Childcare
  • Lifetime benefit for family planning, such as adoption or fertility expenses
• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
• Monthly allowance to dogfood the app
  • We expect all employees to actively use the product!
• Parental Leave
  • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

💛 EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.