Product Manager, Loyalty and Checkout

What you get to do every day:

Own Summit Club+ loyalty strategy and execution
·         Own the product vision, roadmap, and execution for Summit Club+, Backcountry’s paid loyalty subscription.
·         Partner with marketing, analytics, and finance to grow membership, improve retention, and increase member lifetime value.
·         Define and evolve benefits, experiences, and mechanics that differentiate Summit Club+.
·         Integrate loyalty across the full customer journey.
Drive lower funnel conversion and experience:
·         Own the cart, checkout, receipt, wishlist, and post purchase experience.
·         Lead CRO initiatives across the lower funnel.
·         Balance speed, clarity, trust, and margin.
·         Ship fast, high quality improvements with engineering.
Data driven growth and optimization
·         Define success metrics for loyalty and funnel initiatives.
·         Use experimentation and analysis to prioritize work.
·         Adjust strategy based on performance.


Cross functional leadership
·         Work closely with engineering, design, marketing, merchandising, analytics, and operations
·         Translate business goals into product requirements.
·    Influence strategy through clear communication.

What you bring to the role:

• 3 to 5+ years of product management experience.
• Experience owning checkout, subscriptions, loyalty, or retention programs.
• Demonstrated CRO and growth impact.
• Strong analytical and experimentation skills.
• Ability to ship iteratively in fast paced environments.
• Excellent communication skills.
• Experience with GA4, Looker, SQL, or similar tools.

What’s in it for you?

• Joining Backcountry isn’t just about having a seat at the table — it’s about helping redesign the table entirely. You’ll be challenged, stretched, and supported as you grow faster than you thought possible.


We offer:
• Executive Access – Work directly with brand CEOs and senior leadership, solving real business problems and earning mentorship from top operators.
• AI-First Skill Building – Get hands-on with the most advanced AI tools on the market. From automation to prompt engineering, you’ll develop a modern tech stack that sets you apart in any industry.
• Accelerated Career Path – High performers are quickly entrusted with greater responsibility, new challenges, and leadership opportunities across our portfolio of brands.
• Competitive Benefits – Paid time off, 401(k)/RRSP match, comprehensive medical/dental/vision, supplemental policies, and employee discounts at our portfolio companies.

What our interview process looks like:

• 📞 Step 1: If you align with our vision and meet the qualifications, we’ll reach out to schedule an introduction to CSC.
• 🧠 Step 2: You’ll complete a short AI or product-building exercise so we can see how you approach problems and execution.
• 💬 Step 3: Meet with CSC leadership to discuss your experience, product mindset, and operational thinking.
• 📩 Step 4: We move quickly for the right candidate.