Product Manager (Hybrid - Dublin, Ohio)

Description
YOUR ROLE
As a Product Manager you'll drive development and delivery efforts across our Terminal platform. You'll collaborate closely with leadership, engineers, designers, customer success, and business development to build the future of commercial insurance.
WHAT YOU'LL DO

• Own product outcomes across key components of the Terminal platform from discovery through delivery.
• Work closely with product leadership, engineers, designers, customer success, and business development to deliver elegant and delightful user experiences that solve complex problems.
• Engage directly with our clients to understand their needs, communicating capabilities, and designing solutions that exceed expectations.
• Partner with Product Leads and Engineering Managers to shape and prioritize the product roadmap based on business value and technical feasibility
• Lead documentation of product requirements, use cases, workflows, and user stories.
• Support Product Leadership in distilling complex problems into actionable chunks.
• Continuously learn new trends and developments within functional area of expertise and the commercial insurance industry.
• Thrive in a fast-paced environment where collaboration, curiosity, and autonomy are valued.
• Other duties and responsibilities as assigned.

Requirements
Flexible Workplace
This role is a flex office/home role and comes with the expectation you will engage onsite a certain number of working days per month, in our brand-new office located in Dublin, Ohio, with your Bold Penguin colleagues and customers. On-site workdays will be managed at the team level to maintain an environment focused on work-life balance, innovation velocity, and the delivery of exceptional customer experiences.
In this role, you will be expected to work 20% of working days per month (4 days per month on average) in the office. This is a minimum expectation. All employees are welcome to work in the office as much as they like. Applicants must be local (within 35 miles) to Dublin, Ohio.
Skills & Experience

• 5+ years relevant experience in a product management or owner role for technology enabled services, SaaS solutions or B2B software.
• Strong familiarity with commercial insurance - ideally from both a user and systems perspective.
• Experience working with cross-functional teams in fast-moving, agile environments.
• High degree of ownership and comfort with ambiguity.
• Proficiency in MS Excel, JIRA, Figma, Confluence and related product tools.
• Exposure to or interest in AI technologies - such as prompt design, agentic tools, or LLM-powered workflows - is a plus, but not required.
• Occasional travel to client sites required. Less than 10%.

Physical Requirements

• Must be able to sit/stand/walk for prolonged periods of time, (up to 8 hours per day) at a desk working on a computer.
• Must be able to use standard office equipment for extended periods of time, including but not limited to, a mouse, keyboard, phone and video conferencing.

Summary
Bold Penguin is a leading integrated digital solution platform dedicated to simplifying small commercial insurance. Our technology makes the quote and bind process quick, effortless, and profitable for all parties - agents, brokers, and carriers. Bold Penguin's innovative product suite has digitized and transformed a slow, manual process resulting in reduced costs, increased efficiency, and better overall outcomes. For more information, please visit www.boldpenguin.com .
Or, simply put.... We simplify commercial insurance.
Benefits
We offer competitive compensation and progressive benefits that include:

• Medical, Dental, and Vision
• Flexible PTO Policy
• 401(k) with a company match
• Employee Assistance Program
• Parental Leave
• Disability and Life Benefits

Stay connected to the Glacier. We have great SLACK channels for work and play. We also like to video conference and hold all-hands "Waddles" regularly.
Penguin bling. Like swag themed after a certain Antarctic bird? Just. You. Wait.
Bold Penguin believes in inclusion. That's why we're proud to be an equal opportunity employer that considers all qualified applicants regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. To learn more about our results-focused culture and employee-focused perks, read more on our careers page .