Product Manager, Content Moderation

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

The Product team uses creativity, insights, and operational excellence to steer our product vision. This team of designers, data scientists, and product managers work in a highly collaborative environment to build the products and experiences that bring our community together in new and special ways. Together these teams drive value and success to our customers and bring our community together in new and special ways.

We’re looking for a Product Manager to join our Consumer Product team at Snap Inc!

What you'll do:

• Work with a team of cross-functional partners in the building of app features and content experiences that ensure Snapchatters of every age and living in any market are entertained in a safe environment and improve the quality and safety of content at Snap through content moderation

• Launch features and improvements that give Snapchatters greater control over the quality of their content experience, incorporate the needs of younger Snapchatters, and ensure we meet local regulatory requirements - all in a scalable way within a privacy- and safety-by-design framework

• Develop goals, strategy and roadmaps; own products and features from conception to launch and beyond

• Set metrics that inform the success and impact of your products

• Collaborate with cross-functional partners across Product, Engineering, Data Science, Legal, and Policy — align teams on a shared vision and steer execution towards that vision

• Research, stay informed, and become an expert on changes in local and global laws & regulations 

• Understand deeply the content needs of Snapchatters, and apply those learnings in the features you develop 

• Develop and present go-forward recommendations with key stakeholders

• Closely monitor and measure results of all features
   

Knowledge, Skills, Abilities:

• Ability to deliver exceptional results in a fast-paced but collaborative and kind environment

• A team player who can build trust with engineering, data science and other cross-functional teams

• Define and analyze success metrics and input metrics for a large organization

• Strong understanding of content moderation workflows and challenges

• Experience with content classification, labeling, and policy enforcement

• Familiarity with automated content moderation tools and techniques

Minimum Qualifications:

• Bachelor’s degree or equivalent years of experience

• 4+ years of experience building and shipping products at a technology company

Preferred Qualifications:

• Comfort with leveraging state-of-the-art AI technology for moderation use cases

• Experience in Trust & Safety or Content Moderation

• Experience with ML evaluations and solutions

• Knowledge of online safety best practices and industry standards

• Passion for Snapchat and creative problem solving

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

Compensation

In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.

Zone A (CA, WA, NYC):

Zone B:

Zone C:

This position is eligible for equity in the form of RSUs.