Product Manager, Billing & Payments

At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! 🚀

• Own and evolve our end-to-end billing and payment ecosystem, ensuring a smooth and efficient experience.
• Collaborate closely with engineers to implement technical solutions, including API integrations with various platforms.
• Develop and maintain internal tools, such as a CRM admin dashboard, to provide customer support and other teams with essential payment and customer data.
• Prioritize and manage a substantial product backlog, making strategic decisions to deliver impactful improvements quickly.
• Identify opportunities to optimize our product catalog, checkout flows, and payment processes.
• Partner with finance and sales teams to ensure accurate and efficient billing operations.

• 5 years of product management experience.
• A technical aptitude and comfort working with engineers and understanding API integrations (no prior billing/payments experience required).
• Demonstrated ability to prioritize effectively and make trade-offs in a fast-paced environment.
• Experience leveraging AI-powered tools to assist in the rapid prototyping and wire-framing of new features and improvements.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills.
• Growth mindset: you see challenges as opportunities.
• You find joy, have fun and can be yourself! We love our jobs and want team members who love theirs too.

• Basic SQL knowledge (ability to write and understand simple SQL queries).
• Previous experience in a B2B SaaS company.
• Experience with payment gateways or CRM tools.

Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!

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Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.

ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to [email protected].