Product Manager - American Heritage

The next part of your journey is right around the corner — with The Standard.

A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams across the nation, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

Job Summary

Responsible for developing new products and services, refining existing products and services, and providing support to the field and home office partners as SME for assigned product and service lines. Collaborates with and influences stakeholders, vendors and senior leaders to ensure strategic alignment. Will be a key resource for all product projects and may need to perform as project manager in development and implementation of small to moderate scope product projects. Responsible for market analysis and understanding The Standard's position in the market for assigned product and service lines.

PRINCIPAL ACCOUNTABILITIES / ESSENTIAL FUNCTIONS

• Market Analysis and Product Development

  • Monitors, evaluates and analyzes market factors to develop products and services which drive business growth and deliver a great customer experience.

  • Uses multiple data sources and tools to formulate business cases and articulate need for change.

  • Able to assist in analyzing the impact of product and service decisions across the organization.

  • Maintains an in-depth knowledge of customers, competitors, competitor offerings and marketplace trends.

• Sales and Marketing Support

  • Ensures the sales force has product knowledge, training, and support to confidently sell new products. May involve traveling to field offices to ensure adequate training.

  • Acts as content expert for communications related to products and services assigned.

  • Works with marketing partners to develop campaigns, positioning and strategies for products and services.

  • Represents The Standard at industry events as product and service subject matter expert for assigned lines.

• Product Management

  • Takes initiative to find and make recommendations to enhance efficiency and drive success of assigned product line.  

  • Manages activities related to the maintenance of assigned products and services.

  • Acts as product subject matter expert for internal and external partners including Actuarial, Compliance, Legal, Underwriting, Claims and Operations.

• Project Leadership

  • Lead SME to cross-departmental or cross-functional teams to align product and services objectives.

  • Collaborates with other stakeholders to develop project plans and ensures product and service integrity.

  • Ensures an effective flow of information through appropriate channels and promotes the exchange of knowledge among colleagues.

  • Assists in analyzing the impact of conclusions and actions on people, technology, structure and workflow across teams.

  • May perform as project manager when completing product and service development work of small to moderate scope.

Skills and Background You’ll Need

• Experience:  5+ years of group insurance experience, product management experience, or underwriting related experience. 

• Working knowledge of voluntary/worksite products (i.e. critical illness, accident/hospital indemnity, life, and disability).

• Education:   Bachelor Degree in Business, Marketing or related field required; industry designation (i.e. CLU, RHU, CEBS) preferred.

Key Behaviors of a Successful Candidate

• Detail oriented, resourceful, and self-directed to meet objectives.

• Driving Success - Takes action, initiates activity, pursues ambitious goals with persistence and shows resilience in the face of obstacles and setbacks.

• Adaptability - Recognizes and is open to changing circumstances and alters behavior as necessary.

• Winning Together - Actively engages colleagues to achieve shared outcomes by developing trust, understanding diverse perspectives and pushing to examine and challenge ideas. 

#LI-REMOTE

We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions

• An annual incentive bonus plan

• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure

• A supportive, responsive management approach and opportunities for career growth and advancement 

• Paid parental leave and adoption/surrogacy assistance

• An employee giving program that double matches your donations to eligible nonprofits and schools

In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard.

• Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.

Salary Range:

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.