Product Management Intern

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Product Management Intern to join our Product Team for our 10-week summer internship program. You will report into our Senior Product Manager, and will focus on a variety of tasks, projects, and processes, including meeting with internal stakeholders to conduct UX research on their satisfaction with internal operations systems, creating dashboards of operations data and offering recommendations, diving into systems issues and improvements. If you have an interest in E-commerce, Operations, Product Management, and Software, and are eager to learn more about business analysis and product management, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This opportunity requires travel to our headquarters in Melville, NY for an internship on-site meeting on July 14th and July 15th. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond this visit – our doors are always open.

Role Type: Intern

Location: Remote

Length of Program: June 1st – August 7th (10 weeks)

Internship On-Site Meeting: July 14th – July 15th

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. ET

Pay: $20.00 per hour

Responsibilities:

• Work directly with the Senior Product Manager specializing in Operations and the software and systems that support warehouse management including inventory, order fulfilment, and replenishment
• UX: Collect and organize performance data and user feedback from internal users
• Research and Data Analysis: Create reports and dashboards to summarize key metrics and trends
• Documentation: Support the Product and Operations teams with meeting notes, issue tracking, and testing documentation. Document common challenges and best practices
• Communication: Attend team meetings, participate and collaborate with the team to understand issues and find solutions
• Presentation, Findings and Recommendations: Prepare a final presentation highlighting findings, insights, and improvement opportunities

Requirements:

• Currently pursuing a Bachelor’s degree as a rising Junior or Senior (graduating in 2027 or 2028) with a focus on Business (Accounting, Finance, Management, Marketing, Operations Management, or other business related major)
• Excellent verbal and written communication skills
• Comfortable with cross-department collaboration, attending meetings, and learning about software and systems in a fast-paced environment
• Interest in E-commerce, Operations, Product Management and Software
• Ability to collect and analyze data, in addition to making thoughtful recommendations
• Familiarity with Excel and PowerPoint

Why work with us:

• Experience our culture firsthand – We value generosity and believe that work should be both fulfilling and engaging. From intern socials and team lunches to an on-site visit at our headquarters and opportunities to attend department events, we create experiences that immerse you in our culture, helping you feel like a true part of the team.
• Build meaningful connections – Our people-first culture ensures you feel supported and respected from day one. Through meet-and-greets with leadership, networking opportunities, and collaborative projects, you’ll form meaningful connections and foster your professional development.
• We’re committed to growth – From everyday learning opportunities to our final presentations, we strive for continuous improvement. You’ll have the opportunity to bring fresh perspectives and innovative solutions to the table, while growing your communication skills in a supportive environment where your ideas are always heard.
• Get involved, make an impact – We believe the best way to learn is by doing. Our internship provides real-world experiences through hands-on training, job shadowing, department swaps, and cross-functional teamwork. With a commitment to improvement, you'll gain valuable insights into different areas of our business while strengthening your skills.

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.