Summary
In this role, you will lead our strategic and tactical efforts to automate our report writing workflows. You will work intimately with an Engineering Manager as your counterpart, leveraging our development teams to make our reporting software more scalable as it reduces cost, improves turnaround time, and delivers industry leading diagnostic capabilities to our clinician customers and their patients. You will partner with Genetic Counselors and other clinical experts to understand current versus ideal state and center on shared goals to deliver value to that team. You will report directly to our Scalable Genetics leader, and you will influence substantial strategic and tactical progress across our development organization in support of your team’s mission.
Your 7+ years of experience in a leadership role at established diagnostic, sequencing, or molecular biology companies will enable you to understand our business and how your platform supports improvement outside your immediate team’s focus. Your familiarity with genomic data and its clinical applications, as well as the fundamentals of where technology and user experience meet, will ensure that our report writing team can thrive as we scale our business.
Job Responsibilities
- Establish and communicate a strategic vision and product roadmap for clinical reporting at GeneDx, that delivers state-of-the-art tooling and value with urgency
- Ensure predictable and low-risk delivery to end users by supporting coordination across the clinical operations and customer experience platforms within Product and Technology, along with operations team counterparts
- Become an expert in GeneDx’s products and the ordering, order processing, interpretation, and reporting workflows that deliver them
- Be a supportive and innovative strategic partner for collaborators in our operations teams. Establish shared operational goals with leaders, and center initiatives around meeting those goals.
- Demonstrate leadership, collaboration, and influence skills by confidently making decisions about reporting initiatives, and by working with cross-functional teams to successfully execute those initiatives.
Objectives
- Increased reliability, scalability, and cost efficiency of our clinical reporting software
- Improved efficiency of GeneDx Genetic Counselors and clinical professionals, driven by streamlined workflows that are enabled by innovative and intelligent software tooling
People Manager
- No
Education, Experience, and Skills
- 7+ years of experience leading product management, product development, engineering, or operations, delivering genetic diagnostics at scale
- Experience breaking down complex human processes into an operational workflow that is documented, repeatable, scalable, and measurable.
- Strong communication skills, both written and verbal. Ability to tailor communication to your audience – communication can be tactical and technical with engineering, or more strategic with organization-wide leadership.
- Strong interpersonal skills, with demonstrated ability to influence cross-functionally
- High intellectual curiosity and obsession with understanding and solving customer needs
- Ability to learn quickly, think creatively, and adapt to change under pressure to meet deadlines
- Familiarity with healthcare data interoperability standards such as FHIR and HL7 is a plus
Certificates, Licenses, Registrations
- None
Work Environment
- This is a fully remote position. The employee will work from a home office or other suitable remote location with reliable high-speed internet access. Work is performed in a climate-controlled environment using standard office equipment including computer, phone, and video conferencing tools. Your standard work schedule and hours will be established in collaboration with your leader and may be adjusted to align with evolving business needs.
Physical Demands
This is a sedentary role requiring prolonged periods of sitting while working at a computer. Physical demands include:
- Sitting for extended periods (up to 8 hours per day)
- Repetitive use of hands and fingers for typing and mouse operation
- Visual acuity for reading computer screens and documents
- Ability to communicate effectively via phone and video calls
- Occasional lifting of up to 10 pounds (office supplies, equipment)
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Acknowledgements
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
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Science - Minded, Patient - Focused.
At GeneDx, we create, follow, and are informed by cutting-edge science. With over 20 years of expertise in diagnosing rare disorders and diseases, and pioneering work in the identification of new disease-causing genes, our commitment to genetic disease detection, discovery, and diagnosis is based on sound science and is focused on enhancing patient care.
Experts in what matters most.
With hundreds of genetic counselors, MD/PhD scientists, and clinical and molecular genomics specialists on staff, we are the industry’s genetic testing experts and proud of it. We share the same goal as healthcare providers, patients, and families: to provide clear, accurate, and meaningful answers we all can trust.
SEQUENCING HAS THE POWER TO SOLVE DIAGNOSTIC CHALLENGES.
From sequencing to reporting and beyond, our technical and clinical experts are providing guidance every step of the way:
TECHNICAL EXPERTISE
- High-quality testing: Our laboratory is CLIA certified and CAP accredited and most of our tests are also New York State approved.
- Advanced detection: By interrogating genes for complex variants, we can identify the underlying causes of conditions that may otherwise be missed.
CLINICAL EXPERTISE
- Thorough analysis: We classify variants according to our custom adaptation of the most recent guidelines. We then leverage our rich internal database for additional interpretation evidence.
- Customized care: Our experts review all test results and write reports in a clear, concise, and personalized way. We also include information for research studies in specific clinical situations.
- Impactful discovery: Our researchers continue working to find answers even after testing is complete. Through both internal research efforts and global collaborations, we have identified and published hundreds of new disease-gene relationships and developed novel tools for genomic data analysis. These efforts ultimately deliver more diagnostic findings to individuals.
Learn more About Us here.
Our Culture
At GeneDx, we are dedicated to cultivating an environment where creativity and innovation thrive. We believe in the power of community and collaboration, where diverse perspectives are embraced, and every voice contributes to our shared success. Our team is a vibrant mix of professionals who challenge and support each other in equal measure, fostering growth both personally and professionally. When you join us, you're not just taking on a job—you're joining a movement. A movement that champions curiosity, embraces change, and believes in making an impact, one patient at a time. Cultural principles we live by:
- Be bold in our vision & brave in our execution.
- Communicate directly, with empathy.
- Do what we say we're going to do.
- Be adaptable to change.
- Operate with a bias for action.
Benefits include:
- Paid Time Off (PTO)
- Health, Dental, Vision and Life insurance
- 401k Retirement Savings Plan
- Employee Discounts
- Voluntary benefits
GeneDx is an Equal Opportunity Employer.
All privacy policy information can be found here.
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