Implement and configure JWorks case management software to meet customer business needs. Analyze processes, create gap analyses and functional designs, conduct testing and training, provide implementation support, and recommend process improvements. Serve as a subject matter expert while collaborating with product management and marketing teams. The role requires onsite customer engagement and travel across the country.
Job Summary:
We are equivant, a leading software provider for the justice community, and we’ve opened a role for an Implementation Specialist in our CourtView Justice Solutions Inc. business unit.This new Implementation Specialist role will leverage our JWorks Case Management software application to help our customers from coast to coast improve their daily court case management taking the process to a whole new level.
You’ll drive the success of a company that’s served the courts for 20+ years. equivant is a progressive software company with a casual culture. We offer an autonomous work environment, an annual bonus and multiple growth opportunities throughout our organization.
Our unique, highly configurable software allows our customers to configure the system to suit their specific business processes. We work along-side our customers to help drive improved processes and offer a comprehensive case management solution that is both efficient and flexible – a must in the judicial system today. Because you’ll be needed on-site with our customers to perform business process reviews and the configuration to satisfy their processes, you can expect to travel around 25%. In order to be considered, you’ll need 2+ years of court experience preferably with experience using and/or supporting court case management system software.
In return, our next Implementation Specialist will have the opportunity to work remotely if not near one of our five US office locations, and participate in our excellent bonus program. equivant is part of a growing and very successful global family, and this provides unique opportunities for those seeking long-term growth and development.
Job Description:
Job Responsibilities:
- Analyze customers’ business requirements and objectives to develop business processes that will meet their needs.
- Configure software applications to best meet the customer’s business needs.
- Develop and deliver project deliverables such as process outlines, gap analysis and functional design documents throughout the project.
- Continuously study our product offerings, and provide subject matter expertise in the setup and execution of the JWorks CMS and related software.
- Deliver onsite and remote training sessions.
- Facilitate software testing sessions
- Provide implementation and post-implementation support as needed.
- Consult with customers and determine new ways for them to improve their operations through new service or product offerings.
- Provide feedback to our product management and marketing teams for improved customer communications and product enhancements.
- Assist in developing new training curricula for new products and enhanced functionality as needed
- Travel to customer sites across the country to help improve their operations through the use of our products and services.
Required Skills/Experience:
- Strong knowledge of MS Office products including Word, Excel, PowerPoint, Visio.
- High School Diploma or GED
- Ability to travel 50%
Desirable Skills/Experience:
- Court case management software experience
- Minimum of 2 years’ experience in the court / judicial industry
- Software implementation/oversight administration experience
- Experience as a trainer with a demonstrated understanding of adult learning principles
- Presentation skills
- Bachelor’s Degree in Criminal Justice, Management Information Systems or related field
Worker Type:
RegularNumber of Openings Available:
1Similar Jobs
Database • Analytics
Implement commercial card and expense-management solutions for financial institutions and business clients. Define setup requirements, validate documentation and approvals, perform system configuration and data entry, coordinate file testing and communications, track implementations, resolve issues, and transition completed programs to client services. Provide client-facing support while bridging business stakeholders, sales teams, partners, and technical support teams.
Top Skills:
APIsExcelMS OfficeTsys Ts2Visa Spend Clarity
Legal Tech • Social Impact • Software
Leads JWorks software implementations for court and judicial customers. Responsibilities include managing implementation staff, defining methods and training materials, analyzing business requirements, configuring applications, developing project deliverables, training users, facilitating testing, providing support, and advising customers on process improvements. The role also contributes product feedback, supports curriculum development, and travels to customer sites approximately 25% of the time.
Top Skills:
Jworks Case Management SystemExcelMS OfficeMicrosoft PowerpointMicrosoft VisioMicrosoft Word
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Leads underwriting teams responsible for risk selection, portfolio profitability, renewals, acquisitions, and complex casualty accounts in sharing economy and mobility sectors. Manages and develops underwriting talent, oversees broker relationships, evaluates pricing and coverage, guides risk acceptance decisions, monitors portfolio performance, and ensures regulatory and documentation compliance. Provides strategic direction, coaching, negotiation support, and industry thought leadership while protecting company capital and driving profitable growth.
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
