Product Director Workflow Automation & Intelligence

Job Description
We are seeking a dynamic Product Director to lead our Talent Acquisition Automation and Intelligence team. In this leadership role, you will be at the forefront of transforming the candidate, recruiter, and hiring manager experiences by driving the development and delivery of next-generation, AI-driven solutions. Your leadership will be instrumental in crafting and executing a strategic vision that aligns with our organizational goals and market trends, ensuring the creation of innovative, scalable, and integrated solutions across our Talent Acquisition Platform.
As the Product Director, you will lead a team of product managers, guiding them to identify opportunities for process simplification and technological innovation. Your role will involve translating complex business needs into elegant product strategies and roadmaps that enhance the talent acquisition lifecycle. You will work closely with cross-functional teams, including engineering, data science, UX, and HR, to reimagine the operating model for modern hiring and drive the successful delivery of cutting-edge, AI-driven solutions that exceed customer expectations and deliver measurable business value at scale. Your leadership will be instrumental in fostering a culture of continuous learning, innovation, and excellence within the team.
Job responsibilities

• Define and execute the product vision, strategy, and roadmap for workflow automation and AI/ML intelligence across the hiring ecosystem, ensuring alignment with organizational goals and market trends.
• Lead and mentor a high-performing team of product managers, fostering a culture of innovation, collaboration, and continuous improvement, while providing strategic direction and career development support.
• Oversee the end-to-end product lifecycle, from discovery to delivery, ensuring the creation of scalable, integrated solutions that enhance recruiter workflows and streamline operations.
• Drive alignment across Engineering, Data Science, UX, Risk, Legal, and Talent Acquisition stakeholders to prioritize and deliver high-impact product releases.
• Champion AI and ML-powered solutions to optimize recruiter productivity, reduce manual work, and enhance candidate experience through intelligent recommendations and predictive insights.
• Establish and monitor key performance indicators (KPIs) to measure product success, inform strategic decision-making, and drive continuous improvement.
• Stakeholder Engagement: Serve as the primary product representative to executive stakeholders, clearly communicating progress, trade-offs, and wins, while advocating for ethical AI and inclusive hiring practices.
• Guide system design and ensure platform scalability, security, and API extensibility, enabling seamless integration with third-party tools.
• Industry Insight: Stay current with industry trends in AI, automation, recruiting tech, and enterprise HR platforms to inform strategy and drive innovation.

Required qualifications, capabilities, and skills

• 8+ years in product management, including 3+ years in a senior leadership role, with a focus on talent acquisition, HR technology, or related fields.
• Demonstrated success in leading and delivering complex enterprise or platform products, ideally within HR tech, recruiting systems, or workflow automation platforms.
• Strong ability to build, coach, and manage high-performing product teams in fast-paced, matrixed environments, fostering a culture of innovation and collaboration.
• Deep expertise in designing and launching intelligent automation solutions using AI/ML, RPA, or decisioning engines, with a strong understanding of enterprise software development lifecycles.
• Strong grasp of product development strategy, discovery frameworks, prioritization techniques, and outcome measurement, with the ability to drive execution across distributed teams.
• Exceptional communication and stakeholder management skills, with experience managing expectations across multiple levels, including VP and C-suite audiences.
• Skilled in agile development practices and tools such as Jira, Confluence, or equivalent, with the ability to drive alignment across product, engineering, and design.
• Understanding of data platforms, APIs, and integration approaches for scalable and interoperable systems, with demonstrated success in platform thinking and building reusable components.
• Deep analytical skills with a strong grasp of KPIs, instrumentation, experimentation, and insight generation, using a data-driven approach to decision-making.

Preferred qualifications, capabilities, and skills

• Experience with enterprise cloud platforms and technologies (AWS, Azure, etc.) with a solid technical foundation in APIs, data flows, and ML/AI concepts.
• Background in Talent Acquisition systems (e.g., ATS, CRM, scheduling, onboarding) or enterprise HR platforms; and exposure to global hiring workflows, localization, and compliance in highly regulated environments.
• Background in designing and optimizing end-to-end candidate and recruiter experiences.
• Excels in metrics and reporting to track progress, surface insights, and inform decisions.
• Demonstrated prior experience working in a highly matrixed, complex organization.
• Strong understanding and experience with building data infrastructures and data pipelines, especially to power the scalability of AI.
• SQL and/or Python skills preferred; Advanced Analytics skills preferred.
• Knowledge of enterprise data privacy, compliance, and regulatory considerations.
• MBA, MS in Computer Science, Data Science, or related fields.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.