Product Designer

Company Overview:

Cohere Health is a fast-growing clinical intelligence company that’s improving lives at scale by promoting the best patient-specific care options, using cutting-edge AI combined with deep clinical expertise. In only four years our solutions have been adopted by health plans covering over 15 million lives, while our revenues and company size have quadrupled.  That growth combined with capital raises totaling $106M positions us extremely well for continued success. Our awards include: 2023 and 2024 BuiltIn Best Place to Work; Top 5 LinkedIn™ Startup; TripleTree iAward; multiple KLAS Research Points of Light awards, along with recognition on Fierce Healthcare's Fierce 15 and CB Insights' Digital Health 150 lists.

Opportunity Overview:

We are looking for an exceptional Product Designer to join our stellar design team. The right person for this role is an experienced digital product designer fluent in collaborative design processes and modern tools (we’re all Figma all day here), works effectively with cross-functional teams to understand requirements and ship value, and loves solving ambiguous and wickedly hard problems. Ultimately, your work will directly impact the experience and care that patients receive when they need help the most. 

Your strong knowledge of UX best practices and visual design principles informs your rationale, and prototyping is fluidly integrated into your process to convey concepts and conduct user testing. Your team looks to you as an active participant in critique who provides valuable suggestions to other designers at all levels. Your design work is well-crafted and adherent to the design system, and you know how and when to extend the system with new components. You have a foundational understanding of how software gets built, which helps you know when and how to negotiate with engineers to push for a better user experience. You craft compelling stories to frame your design work and know how to push projects forward, even in ambiguous situations. 

Last but not least, people who succeed here are empathetic teammates who are candid, kind, and caring and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

What you will do: 

• Work across all stages of the design process: user research, ideation, concept development, validation, wireframing, prototyping, final visual design, and handoff to implementation
• Deeply understand users and their needs, collaborating with our user researchers to conduct generative user research
• Create beautiful, emotionally compelling, pixel-perfect mockups of the end-to-end user experience
• Iterate on prototypes with users and conduct validation testing
• Craft systematic designs that connect the dots between user needs, data, business goals, and business strategy
• Participate in collaborative work sessions with company stakeholders such as product managers, data engineers, software engineers, and operations.

Your background & Requirements:

• 3+ years of experience in software product design
• Enterprise software design experience, especially in healthcare, fintech, or analytics.
• Passionate about improving the U.S. healthcare system and helping ensure every patient receives the best care possible
• Participated in end-to-end product design for multiple products
• Track record of delivering with cross-functional agile scrum teams
• Bachelor’s or Master’s degree in Design, HCI, Human Factors, or equivalent experience.

When evaluating your application, we will be focusing on

• An outstanding portfolio showcasing your strengths in visual design craft, interaction design logic, and the rationale behind your design decisions
• Mastery of modern design and prototyping tools such as Figma, AdobeCC, Framer, Principle, Origami, etc.
• Eloquent English verbal/written communication and presentation skills, with the ability to successfully articulate design concepts to your team and senior stakeholders
• Strong ability to think technically and collaborate seamlessly with Technologists as it pertains to understanding the benefits, possibilities, and constraints of common coding languages and platforms
• Strong conceptual thinking that balances user needs, business goals, and technical feasibility
• Bonus points if you have experience designing for healthcare and AI/ML or a clinical background!

Interview process

We aim to get to know you in a low-pressure, friendly environment and allow you to learn more about us. We strive to create an environment where you can interview at your best. Our interview process is fully remote and conducted via Google Meet calls.

Our typical process includes these types of experiences:

• A resume screen and introductory phone/video chat with a recruiter 
• An introductory call with our Head of Design
• A one-hour remote portfolio review with our design team
• Additional conversations with design and research team members, the hiring manager, and leadership
• Potentially, a design exercise to demonstrate your critical thinking, problem-solving, and ability to present to stakeholders

Interested in applying?

Send us a resume, cover letter, portfolio, and anything else that helps us understand what makes you stand out from the crowd. We like to see your latest work, but if you have relevant older work, please highlight that as well.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

The salary range for this position is $110,000 to $120,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.

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