Product Designer

Why Thunderbird?

MZLA Technologies Corporation (MZLA) is a wholly-owned, for-profit subsidiary of the Mozilla Foundation and the home of Thunderbird. Thunderbird is a global, free, and open-source email and productivity app, which has experienced significant growth in revenue, staff, and aspirations since its launch 20 years ago. Our revenue comes from our dedicated users around the world who generously fund our work. As we continue to expand our team and enhance our products and services, we remain dedicated to providing best-in-class productivity solutions independent of big tech. Operating as a small but dynamic team of 40 + staff across seven countries and time zones, we are part of the larger Mozilla family but maintain our distinct and independent identity from both the Mozilla Foundation and Mozilla Corporation.

Our organizational culture is driven by our mission. We are committed to fostering openness and transparency as a member of the open-source community. We lean into collaboration, creativity, and diversity. We bring a hearty dose of scrappy grit and resilience to our lively and spirited team. Our operating principles leverage data informed decisions, ownership, speed and efficiencies to elevate our work and deliver innovative and impactful solutions to our users.

The Opportunity:

This experienced Product Designer role is an exciting opportunity for someone ready to jump into a dynamic team that's re-imagining the future of email across desktop, mobile, and web platforms. As part of our Design team, you’ll work cross functionally alongside designers, front-end engineers, and open-source contributors to shape user experiences that are intuitive, accessible, and visually impactful.

We’re looking for a Product Designer with a strong focus on user research, interaction design, and prototyping, who thrives on turning complex challenges into elegant solutions. This role will be responsible for crafting and refining user flows, wireframes, and interfaces that meet user needs while aligning with our evolving brand identity. 

We’re committed to creating an amazing experience for our users, and you’ll play a key part in this effort. You will be working with our existing staff and community members from all over the globe to support the mission and objectives of MZLA Technologies Corp and the Thunderbird Project.

This is a remote, full time position. We require strong written communication skills to facilitate effective work coordination across various virtual communication platforms such as email and video conferencing.

What you’ll do: 

• Create and refine flow diagrams, journey maps, wireframes, user flows, storyboards, and interactive prototypes to guide and test product design.
• Deliver visually appealing, accessible interfaces that align with user needs, brand guidelines.
• Conduct various types of UX research, prepare and facilitate usability studies, and analyze results to inform design decisions.
• Identify and articulate challenges, extract insights, and suggest solutions. Collaborate on complex issues and adapt to changing business needs.
• Develop and implement designs using HTML, CSS and JavaScript, ensuring seamless integration and functionality across platforms.
• Apply knowledge of design systems and prototyping tools, ensuring consistency and efficiency in workflows.
• Develop a strong understanding of content strategy, information architecture, and interaction design to enhance user experiences.

What you’ll bring: 

• Bachelor’s degree or equivalent experience in design, human-computer interaction, computer science, or a related field.
• Advanced coursework, certifications, or professional training in UI/UX design, interaction design, or related areas.
• 3+ years of professional experience in UI/UX design or a related role, demonstrating increasing responsibility.
• Proven track record of creating effective wireframes, prototypes, and visual designs for diverse projects.
• A portfolio showcasing intermediate-level design work, including examples of problem-solving and design impact.
• Experience conducting user research, usability testing, and applying findings to improve designs.
• Previous work on multi-platform projects (web, mobile, desktop) and contributing to scalable design systems.
• Excellent communication skills (both written and verbal), documentation skills, and the ability to work with a multi-disciplinary, geographically distributed team.
• Deep respect for the different skills and perspectives that people of varied technical and non-technical backgrounds bring to a team.
• Proven ability to independently complete projects on time and with high quality.
• Strong understanding of HTML, CSS, and basic JavaScript for front-end development.

Bonus points for:

• Experience in UX writing to create clear, engaging user interfaces.
• Familiarity with Agile and Lean Startup methodologies for efficient product development.
• Previous experience contributing to open-source projects or engaging with open-source communities.

What you’ll get:

We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are:

• Canada: $70,000 - $83,000 CAD
• US: $70,000 - $85,000 USD

In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self.

Work & Career

• Fully remote work & schedule flexibility
• Latest Laptop and accessories 
• Annual Remote Work Stipend
• Monthly Internet Stipend
• Professional Development Stipend
• Industry Conferences

Rest & Play

• 24 days PTO per year (prorated) 
• Your Birthday
• Year-end Company Shutdown
• Wellbeing Days 
• Public Holidays
• Other Paid Leave
• Wellbeing Stipend for Personal / Family Activities

Health & Family

• 401(k) / RRSP Pension Contributions
• Health, Dental, & Vision Insurance
• Disability/Income Protection Insurance
• Life Insurance
• Employee Assistance Program 
• Paid Parental Leave
• Paid Sick Days 

*Applicants must reside in and have work authorization for the country location(s) specified above. We are unable to consider applicants outside of these markets at this time. We are unable to provide visa sponsorship.

MZLA Technologies Corporation (MZLA) Commitment to diversity, equity and inclusion

MZLA believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose. 

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at [email protected] to request accommodation.

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