Product Design (UX) Manager

• Lead UX/product designers: Manage, mentor, develop and advocate for our team. 

• Contribute hands-on to research, ideation and designing experiences. 

• Establish design excellence: mature our design standards that balance consistency, flexibility and accessibility (e.g WCAG) across our ecosystem. 

• Drive product collaboration: Partner with product and engineering to deliver intuitive, modernized experiences across desktop and mobile. 

• Champion user research: Lead research, usability testing and experiments to inform product decisions and mitigate usability risks. 

• Facilitate design thinking: Run workshops and cross-functional ideation sessions. 

• Advance our mobile app experiences for drivers, parents, teachers and students with intuitive, scalable designs. 

• Advocate for users (districts, drivers, parents, students and internal operations), understanding their unique needs and environments.  Help colleagues glean insights and context about jobs to be done, motivations, and user journeys. 

Experience & Leadership: 

• 7+ years of UX/UI/product design experience, with 2+ years in a leadership, mentorship, or team-lead capacity. 

• Portfolio showcasing research-driven mobile and web application design and design systems. 

• Proven experience supporting growth and development of designers, design practices, collaboration, communication and thought leadership. 

Collaboration & Process: 

• Demonstrated success and best practices for collaborating effectively with product, engineering, data, operations, marketing and other stakeholders. 

• Hands-on experience conducting user research, usability testing, and usage analysis (e.g. Clarity and Google Analytics) that surface prioritized insights (preferred: experience applying AI to design and analyze research).  

• Strong communication and facilitation skills—comfortable leading design thinking, journey mapping and design reviews with key stakeholders. 

Design & Organizational Skills: 

• Expert in modern design tools (Figma, Material UI, Miro preferred) and prototyping methods (AI-assisted rapid prototyping/vibe coding experience preferred). 

• Comfortable navigating a fast-moving, evolving transition of legacy-to-modern experiences, mitigating inherent usability risks and change management.  

• Strong at organizing, prioritizing and executing to regularly ship iterative user value. 

• Bonus: experience designing for drivers/transportation/logistics, and easing transition/adoption of internal, operational UIs, dashboards, and processes. 

• Medical, Dental, Vision insurance
• Virtual Doctor Visits with $0 Co-Pay
• Life Insurance (company paid)
• Short Term Disability Insurance (company paid)
• Long-Term Disability Insurance (company paid)
• Paid Time Off (PTO)
• Paid Holidays
• Paid Time to Volunteer
• Flex Spending Account (FSA)
• 401K Plan (with an awesome employer match!)
• Employee Assistance Program
• Employee Discounts Program

Since 2006, EverDriven has remained committed to incorporating environmental, social and governance fundamentals into the framework of our internal and external culture. Today, ESG principles are part of the lifeblood of EverDriven and a driving influence that shapes not only our culture but all aspects of our day-to-day operations. We believe ESG principles enable us to more successfully achieve our mission to help every child have an equal opportunity to learn, grow, and succeed.

Commitment to Diversity and Inclusion:

EverDriven is a mission-centered, action-oriented company that honors diversity and inclusion. Our customers come from all walks of life and so do we. We strive to hire great people from a variety of backgrounds, not just because it’s the right thing to do, but because it makes our cultural health stronger. In turn, our inclusive culture inspires our innovation and fosters a sense of belonging so we can continue to serve the most vulnerable populations with excellence.

Commitment to Equal Opportunity:

EverDriven is deeply committed to building a workplace where inclusion is not only valued but prioritized. We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

Visit our website and learn more about us at www.EverDriven.com

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