Product Data Analyst

Product Data Analyst – Denver, CO

Are you passionate about solving problems through data? Do you have experience determining growth opportunities by systematically looking at a series of metrics? If you have a track record of driving product success through data analysis and consumer centric thinking and have a bias for action, then it’s time to join Western Union’s Digital Product team as a Product Data Analyst.

Western Union powers your pursuit

As a product data analyst, you will be responsible for collecting, analyzing, and interpreting data to guide business and product decisions. This role requires a deep understanding of data analytics, strong communication skills, and the ability to collaborate with cross-functional teams.

Role Responsibilities

• You will be the go to person for anything data for your products.

• You will be the expert in all analytical tools used at Western Union, building deep sensitivity for data accuracy

• You will collect, analyze, and interpret data to deliver insights that can enhance product performance, user experience, and customer satisfaction.

• You will build a thorough understanding of Western Union’s customer journey. You will use that understanding to deep dive into various performance metrics, identifying customer pain points and product opportunities

• You will create, maintain and update dashboards and reports to track key product metrics of new product launches and feature updates.

• You will collaborate with stakeholders across cross-functional teams and ensure clear communication on product performance.

• You will govern Western Union’s key data tools for accurate data recording and reporting.

Role Requirements

• You will need to be a graduate in engineering, statistics, data science and/ or an MBA.

• You will have a minimum of 2 years of experience in data analytics

• You will have hands on experience in data analysis using one or more analytical tools such as Amplitude, Adobe Analytics, AppsFlyr, PowerBI, etc

• You will have strong analytical and problem-solving skills with attention to detail

• You’ll have a strong interest in digital products. Previous experience in digital space such as e-commerce or financial services or fintech industry is a plus

• Experience in product management is a plus

We make financial services accessible to humans everywhere. Join us for what’s next. 

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. 

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/ 

Salary 

The base salary range is $76,000 - $115,000 per year, total on target compensation includes a base salary plus short-term incentives that align with individual and company performance. 

Benefits 

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. 

Your United States – Specific Benefits Include 

• Medical, Dental and Life Insurance  

• Tuition Assistance Program  

• Parental Leave  

• One day volunteer time off  

• $0 Money Transfer Fee Discount Code – Quarterly  

• Recognition Program “Game Changers”  

• Employee Discount Program  

• Global Adoption Assistance  

• Global Scholarship Awards Program  

• 401K plan

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.   

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.  

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. 

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. 

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.