Process Quality Management Support for Business Management System

Job Description:

Responsibilities - your mission:

You will be part of a multi-cultural team delivering Airbus Business Management System (BMS), a comprehensive system used by every Airbus employee composed of the Governance Requirements & Compliance making, the Business Processes & the Organisation definition, supported by a Procedural Documentation Referential and dedicated Toolset. As part of the Business Management System Team (QXB), be a key player to foster simplification and improvement of Airbus BMS, especially towards new ways of working, using Generative AI.

Process Quality Manager role
Due to the nature of its process advising, supporting and defining role, the Process Quality Manager is intended to be a strong pillar in the Process Management to cover the process related advising, monitoring and surveillance activities. 
The Job holder will be responsible to:
- Ensure consistent application of process management guidelines in line with EN9100 standard
- Ensure process referential (Competences, Resource Models, Documentation Plan, Process networks, Deployment Areas) is up to date, managed and continuously improved
- Support proactively the Process Management Team(s) to manage the process referential and continuously improve the Process maturity
- Ensure that any process change received is well addressed by checking the consistency of the process changes and their associated impacts 
- Collaborate with local and central Process Management Team(s) to improve Airbus Business Process management
- Assure Process adherence implementation and effectiveness by controlling the progress and adherence results collection 
- Assure quality of Process deliverables and Process Surveillance Plan, 
- Check process resources, performance indicators, surveillance plan, compliance, etc…
- Prepare Process Maturity assessments by ensuring that all the process maturity criteria are fulfilled by the process(es)
- Monitor action plan follow-up, Risks and Opportunities
- Ensure Best Practices and Lessons Learnt integration in our ways of working
- Ensure systemic root cause analysis on our top irritants by applying quality management methods e.g. PPS, 9S,, Pareto, Five-Why, Ishikawa, …
- Contribute to effective process implementation (e.g. communications, awareness, documents, Tools, …)
Requirements - our ideal candidate will have:

• A diploma/master's degree in the field of aerospace engineering, quality management or a comparable qualification acquired in another way

• Professional experience in quality management

• Knowledgeable on Quality management methods e.g. PPS, 9S, Pareto, Five-Why, Ishikawa, Lesson Learned and Benchmarking, Failure Mode and Effect Analysis, Advanced Product Quality Planning, Quality Gates

• Good communication, stakeholder management and customer-oriented skills

• Analytical and systemic mind-set

• Reliable, proactive, pragmatic, resilient and assertive

• Accurate work ethic

• Business fluent English (French desirable)

• Experience in MS Office and G Suite

• Leadership skills and ability to convince and influence

• Strategic mindset

• Change and Project Management skills on cross functional and transnational projects

Benefits - what’s in it for you:

• The chance to work in a multicultural environment.

• The opportunity to grow your skills and capabilities thanks to our Airbus learning offer (digital solutions, classroom sessions, certified training....) and career opportunities across the globe. 

• A hybrid working model, allowing you to combine onsite and offsite work. 

• A modern office, well connected to public transportation.

• A motivated and fun crew to grow and build and shape the GBS together.

• An intense and exciting onboarding experience.

• Work in a balanced environment: Beyond the many benefits offered to its employees, joining Airbus is also the guarantee of a respectable work-life balance. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.