Problem Solve Specialist - (Frozen)

ABOUT THRIVE MARKET

Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,600,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.

Join us as we bring healthy and sustainable living to millions of Americans in the years to come.

THE ROLE

At Thrive Market, we have fun, we love what we do and it shows by our expansive growth. Our Thrivers are the backbone of our success. 

With the continued growth of our Fulfillment Center in Sparks, NV, we have some exciting employment opportunities. Come experience all that we offer and Thrive along with us! 

We currently have an opportunity for a highly motivated team player as a Problem Solve Specialist. This position is responsible for all assigned tasks relating to inventory control, including maintaining inventory counts and communicating inventory needs and status to our fulfillment and operations teams.

Sunday - Wednesday, 5:30am-4:00pm (overtime as needed)

RESPONSIBILITIES

• Conduct pack replacements to complete orders
• Support all functions of outbound
• Problem solve why an order would not process and ship
• Apply and ensure compliance with inventory processes and procedures
• Stow, scan, pick, pack, load, unload, inspect and audit all with safety, care and speed
• Perform other duties as assigned with the flexibility to rotate to other departments and work extended hours as necessary to support the business
• Consistently meets established performance standards for the role, including (but not limited too), safety, quality, productivity, and teamwork
• Accurately read labels on products, product containers and packages, and follow electronic and/or paper order picking details
• Must be able to lift items weighing 1 to 50 pounds
• Must be able to stand/walk for 8 to 12 hours a day
• Must be willing to work in a cold / freezer work environment
• Must be comfortable working in a multi-temperature environment ranging from -10 degrees to 40 degrees Fahrenheit and outside ambient temperatures (including heat and cold)
• Must be able to bend and/or squat to get to product(s) in lower picking levels and must be able to reach at, or above shoulder level to get to product(s) located in the higher picking locations
• Must have adequate hearing to hear warnings from powered vehicles, emergency alarms, and announcements
• May perform other duties as requested by the Supervisor or other functions of the operation as needed to ensure a quality experience to our members
• May be exposed to fumes and odors on occasion

QUALIFICATIONS

• High School Diploma or GED Equivalent
• Preferred, 2-year degree in logistics or inventory management
• Ability to physically count and move products on shelves, racks, and pallets
• Ability to read and interpret documents such as inventory reports, operating procedures to ensure inventory is audited and accurate
• Ability to effectively communicate both verbally and written
• Must be able to safely operate all powered equipment (forklift, electric pallet jacks, manlift)

BELONG TO A BETTER COMPANY

• Comprehensive health benefits (medical, dental, vision, life, and disability)
• Competitive pay + equity
• Multiple work schedules available
• Opportunities for advancement. We have programs that will start you on a path and train you along the way
• Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
• Free Thrive Market membership and discount on private-label products
• Casual atmosphere and great people to work with




We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.




At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply.




Thrive Market is an EOE/Veterans/Disabled/LGBTQ employer




At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree!




If you need assistance or accommodation due to a disability, please email us at [email protected] and we’ll be happy to assist you.




Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at www.thrivemarket.com.




© Thrive Market 2025 All rights reserved.

JOB INFORMATION

• Compensation Description - The starting pay rate for this position is $20.00.
• Rate of pay may increase over time based upon: skill, level of responsibility, additional duties, seniority, quantity or quality of production or other legitimate, business-related factors.
• Total Compensation includes Base Salary, Stock Options, Health & Wellness Benefits, Accrued PTO, and more!