Lead and coach an outside Pro sales team to grow managed accounts and profitability. Manage portfolios, build pipelines, convert leads, run business reviews, develop market strategies, and deliver excellent customer service while using Salesforce and cross-functional partnerships.
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:The Pro Sales Manager (PSM) is responsible for leading a team of Pro Account Representatives to drive outside sales and profitability growth through Managed Accounts for a market. They will have direct accountability to manage portfolios of professional customers, build pipelines for targeted customers, and ensure leads are converted to incremental sales. They will coach a sales team utilizing salesforce.com and customer visits to strengthen the sales performance and skillsets of their teams. Additionally, they will drive training of new and existing processes with their team by utilizing partnerships with the multiple business units that impact Pro.
Key Responsibilities:
- 20% Execution - Drive compelling Pro performance in terms of growth, profitability and Pro customer satisfaction; Deliver consistent portfolio execution; Identify and implement best practices; Conduct weekly sales updates, monthly and quarterly business reviews
- 40% Leadership - Provide direction and guidance to Outside Sales team on all aspects of regional professional sales; Drive and and lead market-based change; Coaching and training of Pro Account Representatives by making customer visits and managing Salesforce.com
- 20% Planning - Understand the market competitive environment and develop strategies to win across all Pro customer segments and all Home Depot departments; Development of operating plan to drive Pro outside sales within respective market to achieve sales targets
- 20% Providing Excellent Customer Service - Build strong relationships and deep understanding of the Pro Customer needs with a focus on fulfilling those needs
Direct Manager/Direct Reports:
- This position typically reports to Regional Pro Sales Manager
- This position has 7 direct reports
Travel Requirements:
- Typically requires overnight travel 5% to 20% of the time.
Physical Requirements:
- Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- 3+ years of previous leadership experience
Preferred Qualifications:
- Working knowledge of Microsoft Office Suite
- Demonstrated ability to collaborate and work effectively with cross-functional teams
- Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
- 4 years account management/sales management experience
- 4 plus years home improvement or home building industry experience
- Successful professional growth in a high paced retail environment
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
- No additional education
Minimum Years of Work Experience:
- 5
Preferred Years of Work Experience:
- No additional years of experience
Minimum Leadership Experience:
- None
Preferred Leadership Experience:
- None
Certifications:
- None
Competencies:
- Action Oriented
- Being Resilient
- Persuades
- Builds Effective Teams
- Builds Networks
- Communicates Effectively
- Customer Focus
- Drives Results
- Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization; Ability to leverage relationships to accomplish sales and profitability goals
- Strong leadership and negotiation skills; ability to persuade or influence others
- Excellent communication skills; verbal, written and able to communicate globally
- Builds effective partnerships throughout the organization; Actions are consistent with words
- Follows through on commitments; Makes Solid Decisions: Grasps essentials of complex issues and initiates actions that are most appropriate for the business
- Creates an Inclusive Environment: Demonstrates commitment to inclusion in staffing, training and development; Gets Results: Acts with urgency; Sets aggressive goals and achieves them; Creates accountabilities to ensure department are productive
- Functional Competence: Understands the unique needs of the professional customer; Working knowledge of IBM computer system used by The Home Depot stores
For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:
Similar Jobs
Healthtech • Information Technology • Security • Software • Cybersecurity
Leads implementation, administration, configuration, maintenance, troubleshooting, and technical support for Imprivata enterprise access management environments. Provides customer lifecycle ownership, solution assessments, workflow analysis, project planning, technical leadership, training, documentation, roadmap guidance, and stakeholder communication. Integrates Imprivata with Active Directory, VDI, and EMR platforms while monitoring system health, certificates, audit records, and service metrics. Requires onsite and remote customer engagement, including travel of up to 25%.
Top Skills:
Active DirectoryCitrixEmr PlatformsGroup PolicyHyper-VIdentity And Access Management (Iam)ImprivataLandeskLdapMicrosoft Windows ServerMobile Device Management (Mdm)SccmVdiVMware
Cloud • Security • Software • Cybersecurity • Automation
Advises U.S. government customers on GitLab’s DevSecOps platform throughout the sales cycle. Leads technical evaluations, tailored demos, workshops, proofs of concept and value, proposal input, and deployment handoffs. Partners with sales and cross-functional teams to develop account strategies, build customer relationships, conduct value stream assessments, and communicate customer feedback internally. Requires technical pre-sales or consulting experience, GitLab and DevSecOps knowledge, cloud experience, and strong communication skills.
Top Skills:
AutomationCi/CdCloud Computing PlatformsDevsecopsGitlabGitlab Enterprise Edition
Big Data • Fintech • Mobile • Payments • Financial Services
Lead Affirm’s enterprise AI security review program, threat model LLM and agentic systems, review code and configurations, and develop security guardrails, tooling, policies, and monitoring. Evaluate AI-enabled SaaS vendors, identify emerging vulnerabilities, support incident response, and lead cross-functional initiatives across Security, Engineering, Legal, Privacy, and Compliance. The role requires expertise in AI security architecture, threat modeling, IAM, cloud infrastructure, policy-as-code, and regulated enterprise environments.
Top Skills:
AnthropicAWSCasbEmbeddingsFine-TuningGitGoogle WorkspaceInfrastructure As CodeJIRAKubernetesMcpMitre AtlasNotionOauth2OktaOpenaiOwasp Llm Top 10Pci DssPythonRagSAMLSlackSoc 2Terraform
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
