Why Join Q2?
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
Q2 is looking for a senior level individual contributor to join our Transformation Management office, partnering with business leaders to identify, shape, and scale strategically important initiatives. Representative examples of such initiatives could include, among others: (i) the translation of Q2’s internal AI strategy to drive and measure internal efficiency gains across the enterprise; (ii) the modernization and enhancement of existing systems and processes to execute Q2’s broader data strategy; and/or (iii) the integration of acquired companies as part of Q2’s M&A strategy. This role leads structured discovery efforts to uncover process and operating model improvement opportunities, translates findings into clear business cases to build stakeholder support, and remains engaged through adoption and measurement to ensure sustained business impact. This position partners closely with senior executives across Q2, spanning Engineering, Support, Service Delivery, Product, Sales & Success, People and Business Operations, supporting key decision-makers by framing complex problems and developing initiatives to ensure enterprise priorities translate into measurable outcomes that create value for all stakeholders. This position blends strategic problem-solving, hands-on execution, and strong business acumen. The role will be based in Austin, Texas, with up to 10% travel to support stakeholder engagement and execution.
RESPONSIBILITIES
Lead end-to-end discovery and “deep dive” engagements within assigned business functions to understand processes, pain points, and improvement opportunities.
Influence senior leaders without formal authority while operating effectively with ambiguity and incomplete information
Identify, size, and prioritize efficiency opportunities, including both process-only and technology-enabled solutions.
Develop clear value theses and decision materials that define problems, options, tradeoffs, risks, and expected outcomes for executive review.
Translate discovery outputs into governance-ready proposals aligned to enterprise standards, controls, and decision frameworks.
Collaborate with program and project managers to support rollout, change management, and enablement for strategic initiatives.
Establish and maintain measurement approaches that track realized benefits against defined baselines and business KPIs.
Remain engaged post-launch to help ensure solutions are adopted, monitored, and sustained over time.
Partner closely with senior leaders to deliver executive communications and support broader stakeholder management.
EXPERIENCE AND KNOWLEDGE
15- years of relevant professional experience in management consulting or industry roles with similar responsibilities, such as transformation offices, strategy, business operations, or operational excellence roles, or 12 plus years of experience with an advanced degree.
Strong preference for relevant professional experience in enterprise software, SaaS, fintech, or similar corporate environments.
Minimum Bachelor’s degree in a relevant field.
Experience leading complex, cross-functional initiatives from problem framing through execution.
Proven comfort operating in ambiguity and translating complex analysis into clear, executive-ready recommendations.
Demonstrated ability to lead structured discovery, including workshops, interviews, and process walkthroughs, in complex organizations.
Strong capability in developing business cases by defining measurable outcomes, KPIs, and benefits-realization frameworks tied to business results.
Extensive experience influencing senior stakeholders and driving alignment without formal authority.
Significant experience supporting adoption and change execution, not just upfront analysis or strategy.
Sound business judgment and an enterprise-wide mindset when identifying risks, dependencies, and escalation needs.
This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness
Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – “You Earned it”
Click here to find out more about the benefits we offer.
Our Culture & Commitment:
We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
Applicants in California or Washington State may not be exempt from federal and state overtime requirements
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