Principal Technician - Dentures & Removables

Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

We're scaling fast, and we need a dental manufacturing expert to set the highest quality standards and coach our QCs to ensure we maintain the highest manufacturing standards. In this role, you'll be the standard bearer for perfection within removables manufacturing, defining the rubric, leading audits against them, and working with the training and workforce teams to set our QCs and workforce up for success. This isn't just about keeping the lights on—it's about building the quality engine to support Dandy on its hypergrowth path.

This role sits on our E2E Quality team. If you're energized by product quality, dental best practices, coaching/mentoring, and aesthetic details, this role is for you!

What You'll Do

Core responsibilities - owning the quality function for Removables Manufacturing:

• Set the rubric for removables - Set the standards to be audited against for your removables, ensuring both fit & functional as well as aesthetic quality.

• Synthesize findings from audit and quality deep-dive into clear, actionable insights to guide business decision making, and lead execution of solutions.

• Coach and mentor both the the QCs, as well as the production line employees on key removables quality issues

People management and development

• Audit the QCs within removables and at the main lab you work with overall, coaching them on areas for improvement

• Work with the performance management team to provide proper support to any QCs on performance management

Project & Workstream Management

• Lead quality triages & solutioning within your product line, partnering with workforce, training, design, and CX

• Own and drive specific workstreams within a larger engagement, including setting priorities, defining scope, and managing timelines

• Proactively identify potential risks or roadblocks to project completion and develop mitigation strategies in collaboration with leadership

• Structure complex problems into manageable phases with clear objectives and success metrics

• Exhibit a strong bias for action and a proactive approach to overcoming project obstacles to achieve defined objectives

What We're Looking For

• Deep dental manufacturing knowledge, and understanding of best practices within removables

• Strong program/project management skills with experience delivering cross-functional system rollouts.

• Strong people skills - able to drive outcomes and influence cross-functional team members

• Strong communicator who can provide fair but kind feedback and hold our quality bar high

• Self-starter with high ownership, detail orientation, and ability to drive clarity in ambiguous environments.

Bonus Points For

• Knowledge of cutting edge research and new developments within the removables space

• Relentlessly positive attitude, willingness to learn, and desire to have fun at work

Location

In office at a Dandy Dental Lab the majority of the time (~4 days per week)

Req ID: J-997

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

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