Principal System Administrator

Job Description:

Job Summary: We are seeking an experienced Principal System Administrator to join our IT team. The Principal System Administrator will be responsible for the administration, configuration, backup and maintenance of cloud-based infrastructure. This role will be responsible for the administration, configuration and management of the Windows Server and email platform running in a public cloud infrastructure (Amazon Web Services and Microsoft Azure M365 Services)

This position is a great opportunity for a results-driven administrator with a passion for optimizing business and technology processes while ensuring operational excellence and service delivery. If you have the required expertise and experience, we encourage you to apply

Key Responsibilities:

• Develop and implement strategic initiatives to modernize and optimize IT infrastructure
• Oversee system design, configuration, deployment, and monitoring of server and storage systems.
• Ensure robust cybersecurity practices are integrated into all system administration processes.
• Partner with internal stakeholders to assess system needs and recommend solutions aligned with business goals.
• Plans, coordinates, installs & upgrades server patches and supporting tools.
• Manages / Maintains Windows Server operating systems running on cloud-based infrastructure
• Manages / Maintains Email Messaging platform running on cloud-based infrastructure
• Establishes and executes on performance management requirements.
• Delivers server availability and recoverability according to SLA.
• Works with Information Protection to implement and enforces security policies and act on violations.
• Monitors industry trends and best practices and implements where beneficial.
• Works with application development teams on the use of server resources contributing to high-quality, long-term solutions.

• Complies with all company and site policies and procedures.
• Remains current in profession and industry trends.
• Successfully completes regulatory and job training requirements.
• Performs other duties as assigned.

Technical Skills:

• Thorough knowledge and administration of Windows server environments
• Thorough knowledge and experience managing server infrastructure on public cloud platforms (AWS, Azure, M365 Suite)
• Thorough Knowledge of virtualization platforms (Vmware Cloud on AWS, Hyper-V running in Azure)
• Thorough Knowledge of Exchange Online running in Azure
• Thorough Knowledge of the Microsoft M365 suite
• Thorough Knowledge of Enterprise backup solutions (Veeam, VCDR)
• Networking fundamentals (DNS, DHCP, TCP/IP)
• Working knowledge of Storage technologies (SAN/NAS)
• Disaster recovery and business continuity planning
• Monitoring tool experience and administration running on AWS / Azure in a Windows environment
• Cloud migration and hybrid infrastructure experience (Vmware to EC2 or Vmware to Azure)
• Thorough Knowledge of Active Directory / Entra ID
• In depth knowledge of DHCP, WINS, DNS and TCP/IP
• Detailed knowledge of user administration, network administration, storage and security components
• Knowledge of and Administration of Mobile Devices and MDM Solutions
• Strong organizational skills applied across multiple concurrent projects
• Highly motivated, self-starter that can work proactively with minimal supervision and drive innovation and change
• Ability to work with others in a collaborative team environment

Strategic Skill

• Effective communication skills (verbal/written/presentation) to lead quality initiatives
•  Focused on cybersecurity policies and risk management
• Ability to operate in a fast-paced, dynamic environment with shifting priorities
• Ability to make a positive contribution as demonstrated by learning new skills and making suggestions for process/procedure improvement.

Soft Skills:

• Analytical thinking and problem-solving
• Decision-making under pressure
• Ability to translate technical concepts for non-technical stakeholders
• Strong customer service mindset

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of progressive experience in systems administration or infrastructure engineering.
• Expertise in managing Windows and Linux environments at scale.
• Proven experience with virtualization technologies (VMware, Hyper-V) and cloud platforms (AWS, Azure).
• Strong understanding of networking, storage, security protocols, and enterprise system monitoring.

Base Salary Range - $160,000-$185,000

For over 175 years, Penn Mutual has empowered individuals, families and businesses on the journey to achieve their financial goals. Through our partnership with Financial Professionals across the U.S., we help instill the confidence and reliability that comes from a stronger financial future. Penn Mutual and its affiliates offer a comprehensive suite of competitive products and services to meet the unique needs of Financial Professionals and their clients, including life insurance, annuities, wealth management and institutional asset management. To learn more, including current financial strength ratings, visit www.pennmutual.com.

Penn Mutual is committed to Equal Employment Opportunity (EEO). We provide employment and advancement opportunities to all qualified applicants and associates, according to applicable laws. This is reflected in our practices for hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, compensation, selection or training, and all other terms and conditions of employment. All employment-related decisions and practices are free from unlawful discrimination. This includes: race, creed, color, national origin, ancestry, citizenship age, gender (including pregnancy), sexual orientation, gender identity or expression, domestic partnership or civil union status, marital status, genetic information, disability, religious observance or practice, liability, veteran status or any other classification protected under applicable law.