Principal Solutions Engineer

Reports To: Chief Revenue Officer (CRO)
Location: Remote with 30% Travel

I/ONX is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our team developed the world’s first platform to enable CPUs, GPUs, ASICs, and FPGAs to work together for AI and High Performance Compute workloads. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities.

The Principal / Lead Solutions Engineer will be responsible for supporting sales opportunities across direct enterprise customers, global channel partners, government accounts, and international markets. This role bridges technical expertise with sales strategy, ensuring customers and partners fully understand the value and differentiation of the IONX portfolio.

In addition to pre-sales activities, the Principal / Lead Solutions Engineer will collaborate cross-functionally with marketing, customer service, software engineering, hardware engineering, proof-of-concept (POC) teams, and deployment services to ensure end-to-end solution success.

• Partner with the sales team to qualify opportunities, design solutions, and deliver compelling customer presentations, demos, and proof-of-concepts.

• Act as the primary technical liaison in customer and partner engagements, aligning IONX capabilities with customer business and technical requirements.

• Contribute to technical documentation.

• Develop ROI/TCO models to demonstrate business value of Symphony, Synth, and Canon solutions.
  

• Work closely with marketing to provide technical input for content, collateral, and field events.

• Support deployment services with solution validation, site readiness, and integration guidance.

• Collaborate with software and hardware engineering teams to provide field feedback and influence product roadmaps.

• Partner with the POC team to design and execute customer pilots and determine success criteria.

• Provide insights to customer service teams for technical troubleshooting and customer success.
  

• Maintain deep technical expertise in AI/ML, HPC, heterogeneous compute (GPU, FPGA, ASIC, quantum-ready), networking, and ultra-low latency storage.

• Create technical architectures and reference designs to highlight best practices in deploying Symphony, Synth, and Canon.

• Support knowledge transfer and training for reseller and channel partner technical teams.

• Stay up to date on industry trends, competitive offerings, and emerging technologies to provide thought leadership in customer engagements.

• 7+ years of experience as a Solutions Engineer, Sales Engineer, or Pre-Sales Consultant in HPC, AI/ML/Cloud Computing platforms, data center infrastructure, or advanced networking.

• Strong technical background in high-performance compute, heterogeneous GPU/FPGA/ASIC platforms, storage solutions, and networking architectures.

• Proven success supporting enterprise, government, and channel sales motions.

• Ability to communicate complex technical solutions in simple, business-oriented terms.

• Experience conducting customer demos, POCs, and technical workshops.

• Excellent written, verbal, and presentation skills.

• Experience with AI/ML frameworks, HPC workloads, and orchestration platforms.

• Knowledge of federal procurement processes and international sales support.

• Background working with OEMs and reseller/integrator models.

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
  

We believe great work starts with a great foundation of support. Here’s how we invest in you:

• 100% company-paid health insurance for employees and qualified dependents, because your family’s health matters to us too

• Flexible Time Off (FTO) to rest, recharge, and take the time you need — no accruals, just trust

• Company-paid life insurance to provide peace of mind

• Company contribution to your Flexible Spending Account (FSA) to help with healthcare and dependent care costs

• Optional add-ons like extra life insurance and critical illness protection if you want additional coverage

• Paid holidays off so you can truly unplug

• Work From Anywhere — flexibility to do your best work from wherever life takes you

• A supportive culture that values balance, wellbeing, and being human

Application Notice: All candidates must apply directly through the official job posting. Resumes submitted by email to company employees will not be accepted as applications. Please ensure all required application questions are fully completed; incomplete applications may be dispositioned as such and may not be considered further in the hiring process.

Pay Transparency: The base salary range for this position is $200,000 – $210,000 annually. Actual compensation within this range will be determined by factors such as skills, experience, qualifications, and location. In addition to base salary, employees in this role may be eligible for commission and/or equity. This disclosure is made in compliance with applicable pay transparency laws, including those in California, Colorado, New York, Rhode Island, and Washington.
Third Party Recruitment Disclaimer: Please note, I/ONX HPC is not working with third-party recruiters or agencies at this time. Agencies and third-party recruiters should not contact candidates on behalf of I/ONX HPC or any of its affiliates. Any candidates submitted without prior authorization or agreement will not be eligible for referral fees.
Reasonable Accommodation (ADA in the U.S.): I/ONX HPC is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

Equal Employment Opportunity (EEOC): I/ONX HPC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs.

Data & Privacy (GDPR / CCPA): By applying to this position, you acknowledge that the information you provide in your application will be used to process your candidacy within I/ONX HPC. Your data will be handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) in the EU and the California Consumer Privacy Act (CCPA) in the U.S., if applicable.

E-Verify Notice: I/ONX HPC participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information, please refer to the E-Verify Participation and Right to Work posters or visit the U.S. Citizenship and Immigration Services (USCIS) website.