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Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely!
Overview:
The Ironstream SE is responsible for enabling customers to integrate IBM i and IBM Z operational data into observability platforms like Splunk, Big Panda, Grafana, Datadog, and ServiceNow. The role bridges legacy infrastructure with distributed IT systems, helping customers unlock insights from IBM large system data without requiring deep platform expertise.
What you will do:
Customer Enablement & Presentations
- Ability to listen and understand the specific prospect requirements and how Precisely can provide positive business outcomes
- Deliver introductory and deep-dive presentations on Ironstream capabilities, tailored to customer environments
- Lead demos and proof-of-concept (POC) sessions to accelerate customer confidence and adoption
Technical Integration & Configuration
- Configure Ironstream hubs and agents to collect logs, metrics, and audit data from IBM i and Z systems
- Normalize and filter data for ingestion into observability platforms using the Ironstream Hub
- Support ServiceNow Discovery, Service Mapping and Event Management integrations, including MID server setup and CI population
Platform Expertise
- Guide customers through Ironstream’s compatibility with:
- Splunk
- Grafana
- Datadog
- Big Panda
- ServiceNow
Data Strategy & Dashboarding
- Understanding customer needs and developing customized demo environments to demonstrate the Ironstream solution selling
- Assist in replicating and customizing starter pack dashboards for performance, security, and application health monitoring
- Map IBM i data objects (e.g., journals, message queues, job logs) to business processes for observability
Collaboration & Support
- Work closely with account executives, product managers, and customer success teams to align technical delivery with business goals
- Provide starter packs, data files, and configuration guidance for lab environments and partner engagements
What we are looking for:
- Strong understanding of IBM i and IBM Z environments.
- Experience with observability platforms (Splunk, Grafana, Datadog, ServiceNow).
- Ability to explain complex technical concepts to non-mainframe audiences.
- Familiarity with Ironstream configuration, filtering, and deployment options.
- Comfort leading customer-facing engagements involving multiple teams using remote implementation skills
#LI-GB1 #LI-Remote
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