Principal Product Manager

Job Title: Principal Product Manager

Department:  Product Development 

About the Role: 

The Principal Product Manager is a senior-level individual contributor responsible for driving strategic product initiatives that align with Unite Us’ mission to improve health outcomes through connected, community-based care.  This role sets direction for complex product areas by aligning cross-functional teams and departments around shared solutions—balancing long-term vision with short-term execution.

The Principal Product Manager operates with a high degree of autonomy and accountability, identifying opportunities, shaping product strategies, and delivering solutions that meet both user needs and business objectives. This individual deeply understands the healthcare and social care ecosystem and applies that knowledge to influence roadmaps, product design, and platform evolution.

What You'll Do:

• Lead the strategy, planning, and execution for high-impact product areas that support Unite Us’ mission to connect health and social care.
• Surface and prioritize the most impactful problems to solve by grounding in user needs, data insights, market trends, and company objectives.
• Drive product discovery by collaborating with cross-functional teams to shape solutions that are user-centered, technically feasible, market differentiators, and aligned with business goals.
• Lead end-to-end product execution, ensuring high-quality delivery through establishing alignment across engineering, design, sales, product marketing, customer success, data, operations, and compliance teams.
• Build deep understanding of user needs by engaging internal and external stakeholders, gathering insights, and validating solutions across key audiences.
• Define clear product goals, success metrics, and roadmaps aligned with company and team objectives—track progress regularly and communicate results to stakeholders to ensure alignment and accountability.
• Make data driven trade-offs and decisions based on market data, technical constraints, user impact, and business value.
• Serve as a thought leader and subject matter expert across multiple domains, establishing the broader Payments product strategy and influencing the broader company product strategy and priorities.
• Mentor and support the growth of other product managers through coaching, collaboration, and knowledge sharing.
• Contribute to the evolution of product management practices, frameworks, and processes to improve efficiency, quality and outcomes across teams.

You’re a great fit for this role if:

• 8+ years experience as a Product Manager in B2B healthcare technology, with a strong focus on Revenue Cycle Management (RCM)
• Demonstrated ability to define and deliver products that support complex RCM workflows—including claims processing, eligibility verification, billing operations, and payer-provider interactions—with a deep understanding of reimbursement models and healthcare financial systems."
• Experience with access management, healthcare/social care interoperability and/or API design
• Experience managing technical products in a SaaS environment

Our Mission:

Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.

Environmental Job Requirements and Working Conditions:

• This position is remote, U.S. based.
• The target pay range for this role is: $160,000 - $180,000.  This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location.
• All team members will be required to pass a background check which includes criminal, employment, and education verification 

Benefits provided by Unite Us:

Medical, Dental, and Vision

We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.

Wellness

Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.

Flexible Time Off

Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.
Paid Parental Leave

Adoptive parents are included.

Employee Resource Groups

Choose to join any of our ERGs, which celebrate and support a diverse and inclusive workplace. 

Spending Accounts

We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.

401(k) + Employer Match

Enjoy matching, immediate vesting and financial wellness resources

Additional Benefits

Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents

Disability Coverage

Accident Insurance

Pet Insurance

As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.

Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at [email protected] to request an accommodation.

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