Principal Product Manager, Billing - Hybrid Denver, CO

Job Posting:

A clear opportunity exists to accelerate the utility electrification journey with fintech solutions. The GridX Experience team is seeking a Principal Product Manager to join the Product Management Practice to lead a strategic business line. As Principal Product Manager, Billing, your role is to lead the product development life cycle (PDLC) for the complex billing portfolio, drive strategic initiatives, and define and develop innovative solutions that lift GridX's broader strategic goals.

This is a highly visible, business critical role at the intersection of scale, technology, and customer experience. You will be responsible for tackling complex challenges to define the future of how utility revenue goals are analyzed, calculated, and operationalized. This enables utilities to support complex rates and innovative pilot programs where they currently are relying on manual billing and analog solutions, or evaluating the extreme costs and long implementation timelines of a rip-and-replace solution. You will operate as a business line leader, leading through influence and deep expertise to deliver and iterate on market-defining experiences.

Responsibilities

• Business Line Vision & Strategy: Own and drive the 12 month product vision and strategy for billing and dynamic rates. Evangelize the billing experience roadmap that aligns cross-functional teams and inspires stakeholders, from engineers to the executive suite.
• Data-Driven Decision Making: Define, own, and analyze the key performance indicators (KPIs) and objectives and key results (OKRs) for your product portfolio. Leverage quantitative and qualitative data to make difficult trade-off decisions, prioritize initiatives, and measure the business impact of your work.
• Strategic Discovery & Innovation: While owning the Complex Billing portfolio, continuously scan the market and business for new, high-leverage opportunities. Champion initiatives and define new product areas that fall outside of the current roadmap but align with GridX's broader strategic goals.
• Cross-Functional Ownership: Lead a lean agile, cross-functional team of world-class engineers, product designers, and data scientists. Foster a culture of software innovation and rapid execution by building alignment and driving consensus through influence, not authority.
• Execution & Delivery: Work closely with a cross-functional team of engineers, data scientists and solutions architects to translate strategy into actionable product milestones. Drive the end-to-end product development lifecycle, managing complex dependencies and risks to deliver high-quality, impactful products and features to our users.
• Mentorship & Practice Leadership: Mentor and coach other product managers, helping to elevate the team's capabilities. Partner with executive leadership to shape the product organization and culture. Contribute to the development of product management best practices, tools, and processes across the organization, acting as a thought leader and champion for the product craft.
• Experience Growth & Commercialization: Identify and pursue strategic opportunities for product growth, from new market entry to feature-driven adoption. Partner with sales, marketing, and finance to develop go-to-market strategies to achieve revenue and business growth targets. Foster relationships with different system integrator partners to build the partner network of Calculate implementors
• Domain & Technical Mastery: Become the company's foremost expert on billing, dynamic rates, and customer care. Synthesize complex inputs from customer research, competitive analysis, and emerging technology trends to identify and champion new, market-differentiating feature sets to transform the way utilities manage complex billing operations, offer dynamic rates and support their customers.

Required Qualifications

• Formal training and/or degree in a technology-related field (e.g., Computer Science, Engineering, Human Centered Design, or Data Science) or equivalent practical experience.
• 8+ years of experience in product management, with a proven track record of launching and managing successful products at scale.
• Demonstrated leadership managing high visibility projects with stakeholders and peers, with the ability to collaborate to solve problems quickly with minimal oversight.
• Proven experience effectively leading and inspiring cross-functional teams, driving consensus, and developing high-performing teams.
• Excellent written and oral presentation skills and able to communicate sophisticated concepts to various audiences
• Strong focus on strategic vision, including the ability to understand market trends, to innovate, and to develop product strategy aligned with business goals.
• Ability to work across time zones in a dynamic start-up setting.
• Willingness to travel (up to 10% of the time) to support customer engagements, strategic partner meetings, and program initiatives.

Preferred Qualifications

• Deep domain expertise in Utility meter-to-cash operations and customer information systems.
• Experience building 0-to-1 products as well as iterating on products with established product-market fit.
• Strong analytical skills, with experience using data to drive strategic decisions. Proficiency with data analysis tools (e.g., SQL, Google Analytics, Tableau) is a strong plus.
• A bias for action, a strong sense of curiosity, and the ability to thrive in a fast-paced, ambiguous environment.
• Expert at leading through influence, ability to navigate and foster relationships with a diverse group of individuals and skillsets to succeed

Your Location

Because much of the team is based in Denver and Boulder CO, it is preferred that the selected candidate be located in the area but it is not required. The role will include occasional work at a GridX Industrious shared office or attendance at offsites and/or customer sites, as determined by your role’s responsibilities and agreed to with your manager.

Compensation

Compensation is determined by several factors which may include skillset, experience level, and geographic location. The expected base salary range for this role is $160,000 to $195,000 per year. Please note this range is an estimate and actual pay may vary based on qualifications, experience and location.

Our Interview Process

Intro Call (20-30 minutes)

Interview #1 In Depth Discussion with Hiring Manager (45-60 minutes)

Interview #2 - Group Interview Billing Team (45-60 minutes)

Interview #3 - Group Interview X-Leadership Team (45-60 minutes)

Interview #4 - Hiring Manager and Team - In-person Technical View (Executive Leadership) (45-60 minutes)

We want to know how you think! Please refrain from using AI tools during your live interviews. We value getting to know candidates on a human level more than getting every answer "correct". Use of AI is monitored in all interviews.

Benefits

• Flexible PTO
• Excellent Medical, Dental and Vision Insurance
• 401k Match
• Stock Options
• Parental Leave
• Be part of creating our clean energy future

Our Values

Our values are closely-held beliefs designed to drive the right actions and the right decisions that are authentic to GridX. We expect results delivered in a way consistent with GridX values. In exchange, we reward high performance. We:

• eXplore the possible - Everyone is empowered to innovate, fail and iterate in delivering our clean energy future. Consistent progress is our default.
• eXecute on big goals - We are owners, taking responsibility for achieving results. We think long-term, sweat the details, and use resources wisely.
• eXcel together - Collaboration and camaraderie are at our core. We cheer for and challenge each other to be our best. We win together.
• eXemplify success - We do the right thing and act with integrity, even when no one is looking. We prove that it’s possible to do well by doing good.

About GridX

GridX is the catalyst of our clean energy future. Utilities and energy technology providers rely on our analytics solutions to tell people exactly what they can expect to pay when making clean energy decisions, like changing to a time-of-use rate plan, buying an electric vehicle, installing solar and more. The result is less strain on the electric grid, happier customers, and increased consumer investment in sustainable technologies. Working at GridX puts you at the center of realizing our clean energy future.

At GridX, we value the diversity of our employees and partners. We believe that our company thrives when we support and celebrate our differences.

No recruiters or phone calls, please. GridX does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes and profiles will be considered GridX property, and GridX will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting the Talent Acquisition Department.