Principal Product Delivery Manager - (LATAM)

Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
What You'll Do
The Product Delivery team is an integral part of Discover's International Client Services organization and is accountable for the delivery and implementation of technical products to our global partners. This role will join the Product Delivery team responsible for the delivery of these technical products in the Americas region.

• Executes strategy for advanced payment products including EMV, Digital and 3DS, with a variety of regional payment partners (Issuers, Acquirers, Gateways, etc). Works closely with business partners to identify market requirements to be incorporated into the product and provide support to the internal teams as they promote products and services to clients.
• Supports & leads strategic operational initiatives that are integral to the International Markets vision.
• Process Improvement - Identifies opportunities within existing processes and support models with the aim of driving efficiencies where possible.
• Supports the commercialization of products being launched to the network to ensure partners (internal & external) are set up for success.
• Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

How You'll Do It

• Ensures product delivery goals are met by providing SME support to internal and external partners to deliver against the strategy.
• Defines and aligns product delivery approach and goals for allocated markets/partners across key business partners and manages clear communications around progress against strategy.
• Collaborates across team to ensure appropriate tracking of metrics, reporting, project status. Assesses opportunities to improve product delivery processes and develop efficient programs.
• Identifies opportunities to effectively utilize incentive budget.
• Represents DFS at industry and client events and prepare and deliver SME-level presentations to multiple levels of internal and external management. Support/lead strategic initiatives, process improvement opportunities, commercialization of core network products.

Qualifications You'll Need
The Basics

• Bachelors degree in Business Administration and Management, Engineering, Information Technology, or related.
• 6+ years EMV, Banking, Payments, Certification, smart cards, contactless NFC, QR code, 3DS or related
• In Lieu of education 8+ years EMV, Banking, Payments, Certification, smart cards, contactless NFC, QR code, 3DS or related

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Primarily remain in a stationary position.
• No required movement about the work environment to complete the major responsibilities of the job.
• Primarily performed indoors in an office setting.
• No

Bonus Points If You Have

• Experience in LATAM region
• Fluent Spanish (written and verbal)
• 8+ years EMV, Banking, Payments, Certification, smart cards, contactless NFC, QR code, 3DS or related

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.
Application Deadline:
The application window for this position is anticipated to close on Mar-18-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $91,000.00 to $153,400.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave
• Paid Time Off
• 401(k) Plan
• Medical, Dental, Vision, & Health Savings Account
• Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances
• Recognition Program
• Education Assistance
• Commuter Benefits
• Family Support Programs
• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email [email protected] . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant's qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance ( LA County Fair Chance ).
Positions marked as remote eligible are limited to remote locations within the country in which the position is based.
Applicants must be 18 or older at the time of hire.