Principal Consultant - NA Telco

The Red Hat Consulting NA Telco team is looking for a Principal Consultant to join us in North America. In this role, you will perform on-site and/or remote delivery and implementation of Red Hat solutions and offerings. You'll gain understanding of our customers’ infrastructures and business needs and make recommendations appropriate to their environment to create possibilities and resolve issues. As a Principal Consultant, you will work closely with customers on various specific initiatives, including architecture, deployment, troubleshooting, and performance of OpenShift, Ansible, and other cloud related technologies. You will also support other consultants, associates, and partners in developing best practices and methods for Git, Artifactory, Jenkins, Maven, ELK, etc.

What you will do:

• Serve as a trusted adviser for Red Hat engineers and project and technical managers to deliver and implement the right solutions for our customers
• Serve as a subject matter expert on site, addressing customer technical, development, and IT issues and needs
• Learn new technologies and apply those concepts to customer needs
• Adapt to changing customer requirements
• Manage technical problem identification and resolution, support system architecture definition, software specification and design, testing, and deployment of open source solutions
• Participate in internal initiatives, create consulting white papers, and update the knowledge base
• Keep stakeholders updated on issues that may affect project or company performance
• Respond to incidents, escalations, and exceptions, and handle sensitive conversations in a professional manner
• Kick off new projects, guide the implementation team, and monitor the progress of a project

What you will bring:

• 7+ years of experience working with enterprise customers on a range of development and deployment projects
• Experience with UNIX or Linux database administration and tuning
• Extensive knowledge of Red Hat OpenShift 
• Exceptional analytical, problem-solving, project management, and planning skills
• Practical experience with or knowledge Git, Jenkins, Artifactory
• Red Hat Certified Engineer (RHCE) certification, or willingness to pursue certification within 90 days
• Understanding of the Telecommunications industry through work with at least one major service provider
• Excellent written and verbal communication skills in English

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits
●    Comprehensive medical, dental, and vision coverage
●    Flexible Spending Account - healthcare and dependent care
●    Health Savings Account - high deductible medical plan
●    Retirement 401(k) with employer match
●    Paid time off and holidays
●    Paid parental leave plans for all new parents
●    Leave benefits including disability, paid family medical leave, and paid military leave
●    Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. 

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.