Princ Product Delivery Mgr II

Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
This position is not eligible for immigration sponsorship.
BE PART OF THE CONNECTION
As a Principal Product Delivery Mgr II, you will be responsible to lead the development and implementation of complex initiatives, serving as the single point of contact and driving successful software delivery. As the Principal Product Delivery Manager II, you will guide all aspects of intricately complex initiatives, tracking software delivery from original concept through production launch and beyond. You'll monitor and drive delivery by implementing Agile project management best practices and utilizing project tracking tools and systems to ensure seamless execution.
WHAT YOU'LL BRING TO SPECTRUM

• Navigate delivery of approval initiatives on time, within budget, and exceeding quality standards and customer experience.
• Guide capacity planning, monitor daily work efforts, identify resource needs, conduct quality reviews, and manage issues.
• Provide expert guidance on planning documents, ensuring they are complete, current, and maintained.
• Ensure alignment and communication with all stakeholders throughout the delivery process.
• Meet proactively with internal customers for status updates, reporting, and feedback
• Facilitate collaboration between business and technical teams to optimize delivery timelines.
• Manage timelines and quality of third-party vendor and internal project deliverables
• Identify and communicate risks, partnering with technical leadership for mitigation strategies.
• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Responsible for navigating delivery of approved initiatives on time and within budget while meeting or exceeding quality standards and customer expectations.
• Guides capacity planning, directing and monitoring work efforts on a daily basis, identifying resource needs, conducting quality reviews, and managing functional, quality, timeline issues appropriately.
• Provides expert guidance on planning documents that are complete, current, and appropriately maintained.
• Ensures alignment through appropriate communication with all stakeholders in the delivery of the work effort being managed.
• Proactively meets with the internal customers of an assigned initiative to provide status updates and reporting and to gather related feedback.
• Facilitates collaborations with business and technical teams to optimize delivery timelines.
• Navigates implementation of timelines and quality of third party vendor and internal project deliverables.
• Identifies and communicates risks throughout each phase of delivery and partners with technical leadership to develop mitigation strategies.

REQUIRED QUALIFICATIONS
Required Education

• Bachelor's degree in a technical field or equivalent experience

Required Related Work Experience and Number of Years

• Delivery management experience - 10+ years
• Experience working in an Agile software development environment - 6+ years

Abilities:

• Ability to read, write, speak and understand English Ability to prioritize and organize effectively
• Ability to define key performance indicators/metrics Ability to show judgment and initiative to accomplish job duties
• Ability to develop strong working relationships with peers and project members Ability to implement project plans and monitor progress, resource usage and quality
• Ability to document, prepare, and deliver data-driven presentations and present to various levels of the organization
• Ability to identify issues of an intricately complex nature and effectively resolve
• Ability to drive communication, issue resolution, and integration planning with upstream/downstream systems and departmental units

Skills:

• Extensive experience with Word, Excel, PowerPoint, and project tracking tools
• Expert understanding of multiple delivery management disciplines
• Expert foundation in how to manage and balance various constraints to ensure successful delivery
• Extensive experience with conducting risk assessments and developing plans for eliminating or mitigating the risks identified
• Multi-disciplinary expertise, as scrum master, Agile coach, product owner, project manager, release train engineer, business analyst while enabling flexibility of team structure and providing efficiencies that reduce overall team role count and expenditure
• Experienced in intra team collaboration and conflict resolution, communication across platforms and with stakeholders
• Extensive experience with release management responsibilities

WORKING CONDITIONS

• Office environment
• This position is eligible to work in a hybrid work model (combination of in-office and remote days)

PREFERRED QUALIFICATIONS

• Preferred Skills/Abilities and Knowledge

Preferred Education

• Master's Degree

SPECTRUM CONNECTS YOU TO MORE

• Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
• Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
• Supportive Teams: Who you are matters here. We aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
• Total Rewards:

#LI-KB2
MPD756 2025-54077 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-06-05 03:28 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between
$124,000.00 and $220,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.