Presales Solution Architect - US

About the Role

Join TD SYNNEX as a Pre-Sales Solution Architect and help shape service solutions that power our global Product Support Services portfolio—from integration and technical assistance to professional services, repair, and IT asset disposition (ITAD). You’ll bridge sales opportunities and successful delivery by scoping, pricing, and positioning solutions that meet customer needs and business outcomes. You will collaborate closely with internal teams and partners, and play a key role in onboarding and validating delivery partners across our global ecosystem. This role has requires in-depth knowledge of supply chain management.

What You’ll Do

• Presales solutioning and capture

  • Lead presales engagements: analyze RFI/RFP requirements, validate customer needs, and design tailored service solutions.

  • Collaborate with capture and proposal teams to craft compelling, compliant solution frameworks and bid strategies.

  • Engage with customers: attend meetings, clarify requirements, and perform gap analyses to refine solutions.

  • Ensure continuity post-award: act as the link between presales and delivery to enable smooth execution.

• Supply chain solution development

  • Lead supply chain solution development and opportunity capture supporting TD SYNNEX OEM and channel partners.

  • Design, orchestrate, and implement solution sets that enhance profitability, productivity, and efficiency across operations.

  • Apply in-depth knowledge of domestic and international supply chain strategy, practices, and procedures.

  • Perform demand and cost analysis, supply risk assessments, and design models spanning manufacturing, fulfillment, 3PL warehousing, logistics, and transportation.

• Tools, modeling, and value engineering

  • Develop technical requirements, cost models, and sourcing strategies to support bids.

  • Validate offerings from internal teams and partners against technical, cost, and compliance standards.

  • Value engineer to identify efficient, cost-effective solutions without compromising quality.

• Partner ecosystem and continuous improvement

  • Onboard, vet, and integrate new delivery partners into our global services network.

  • Identify and participate in continuous improvement projects to advance lean execution and operational excellence.

What We’re Looking For

• Experience

  • 8–10 years in the IT industry, with at least 3 years in sales engineering or consulting.

  • 3-5 years' experience building and deploying supply chain solutions.

  • 1–3 years in a leadership or supervisory capacity.

• Education and certifications

  • Bachelor’s degree in Business or an IT-related field preferred.

  • Technical certifications with major OEMs (e.g., Cisco, NetApp, IBM, Hitachi, Dell/EMC) are a plus.

  • CLTD certification is ideal but not required.

• Skills and competencies

  • Advanced understanding of supply chain and OEM ecosystems.

  • Strong solution design, presales architecture, and proposal writing abilities.

  • Excellent communication, presentation, and stakeholder management skills.

  • Proven ability to negotiate and drive win–win outcomes.

  • Strong leadership, organization, and time management; comfortable working under pressure and meeting deadlines.

  • Advanced proficiency in relevant computer systems, modeling tools, and productivity platforms (e.g., spreadsheets, cost modeling, CRM/CPQ tools).

• Other Requirements

• Willingness to travel approximately 15–20%.

• Comfortable with occasional non-standard hours or on-call availability based on customer needs.

At Shyft Global Services, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Shyft Global Services, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.