Placement Specialist I

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

2U’s Placement team is vital in the student enrollment lifecycle in identifying externship sites and matching this real world field work to students as a part of their Master’s curricula.  The Placement team is focused on providing top-notch customer service to students and university partners.

The Placement Specialist I will form relationships with both students and externship sites where students can acquire hands-on learning and experience in their chosen field. The person in this role will be responsible for building new relationships and maintaining existing partnerships with placement sites through high outreach.  Additionally, The Placement Specialist I is focused on building relationships with students to ensure their success and retention in the program by focusing on on-time placement and providing quality, faculty-approved experiences for each student. 

Responsibilities Include, But Are Not Limited To:

• Developing new partnerships and maintaining relationships with sites for placements
• Matching sites with students and placing them with a sense of urgency to prevent any lapse in class registration
• Providing exceptional service to students throughout the placement cycle
• Creating individual strategy for long term placement relationships as well as fulfilling “one off” placement requirements for students with an emphasis on developing placements within a particular region of the country
• Providing consistent and professional communication to students throughout the entire placement process via phone and email.

Things That Should Be In Your Background:

• Bachelor’s degree
• 1-2 years of work experience
• Strong time management and organizational skills
• Previous experience in a fast paced, metrics driven environment
• Previous experience in a customer service oriented environment
• Comfort in communicating and establishing rapport in a professional manner across the following mediums: phone, email, video conference and in-person
• Good judgment and excellent organizational, communication (oral and written), and interpersonal skills
• Highly self-motivated and able to work autonomously
• Strong sense of system orientation and focus on providing “white glove” service to students and faculty
• Enthusiasm and the ability to thrive in an atmosphere of constant change
• Ability to work and contribute in a team environment

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, U.S.benefits include: 

• Medical, dental, and vision coverage
• Life insurance, disability, and 401(k) employer match
• Free snacks and drinks in-office
• Generous paid holidays and leave policies, including unlimited PTO
• Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break

The anticipated base salary range for this role is ($55,000 - $60,000), with potential bonus eligibility.  Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, budget for the position and cost of labor in the market in which the candidate will be hired.

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: [email protected]. 

About 2U LLC

For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U, LLC. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.