Assists physicians during surgical procedures, conducts post-surgical and hospital rounds, gathers patient histories, records vital signs, documents charts, provides patient instructions, manages calls and medication refills, triages messages, reviews diagnostic reports, coordinates preoperative consent and surgical documentation, and supports disability paperwork and clinic operations.
Description
POSITION OVERVIEW:
Responsible for assisting physicians with surgical procedures, patient care, post-surgical care, clerical, environmental and organizational tasks. Provides information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of clinic.
ESSENTIAL FUNCTIONS:
- Check daily schedule and assist in organizing patient flow.
- Assist Physician with various surgical procedures.
- Perform rounds on patients that are post-surgical or have been admitted to the hospital for consultation.
- Cover weekend and evening calls as needed.
- Interview patients to gather medical and surgical history to present to the Physician. Measure vital signs including blood pressure, pulse and temperature as needed. Document all information in the patient's chart.
- Give instructions to patients as directed by the Physician.
- Take phone messages and provide feedback and answers to patient/physician/pharmacy calls.
- Refill medication requests from patients and pharmacies.
- Triage and process messages and emails from patients and front office staff to Physicians
- Order and review incoming reports on any necessary tests including MRI’s, CT’s, EMG’s and Injections.
- Ascertain that all consents forms are gone over with the patients at their pre-op appointment, questions are answered, and the forms are filled out and signed.
- Ensure that all necessary documents and imaging studies are taken from the office to the OR for surgery.
- Assist with completing/sending/receiving patient disability paperwork
- Fulfills organizational responsibilities as assigned which may include respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with physician quickly.
- All other duties as assigned by Physician, clinical coordinator or practice administrator.
SALARY & BENEFITS:
$ Per hour
- Medical, Dental and Vision Insurance
- Generous PTO package and paid holidays
- Company-paid life insurance and long term disability insurance
- Ability to purchase accident insurance, short and long-term disability insurance.
- Opportunities for internal training and development
- Annual stipend for continuing education in certain positions
- Retirement Plan eligibility after one year of service with eligibility in company profit sharing
- Most positions offer Monday – Friday work schedules
REQUIRED QUALIFICATIONS AND SKILLS:
- Knowledge of surgical and medical office procedures.
- Knowledge of computer systems and applications.
- Knowledge of grammar, spelling and punctuation to type patient information.
- Skill in operating business office machines.
- Skills in answering the telephone in a pleasant and helpful manner.
- Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instruction.
- Ability to establish and maintain effective working relationships with patients, employees and the public.
WORKING CONDITIONS:
- Typical business office environment
- Possibility of local travel
- Constant viewing of computer monitor, mousing and typing
- Frequent standing, walking and sitting
- Frequent stooping, lifting, carrying and pushing/pulling 10 pounds or more
- Occasionally lift and/or move up to 50 pounds
- Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus
- Hours of business are Monday – Friday from 8:00 a.m. to 5:00 p.m. Must be able to work early, late and long hours, as needed, to meet the essential functions of the job
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