The Personal Shopper builds relationships with customers, provides tailored advice, processes orders, and achieves sales goals while demonstrating brand expertise.
We are the champions of childhood
Hanna Andersson is a Portland, Oregon-based premier kids and baby clothing brand. Our clothes are made to play, made to last, and designed to let kids be kids. We have core commitments to design, quality, and sustainability, and we believe in helping families create meaningful everyday moments. These principles guide the Hanna Way, and lead to an experience authentically different from other children’s brands.
We cultivate our unique brand by hiring team members who believe in these values, own a customer service mindset, and who are innovative, results-oriented, and comfortable working in a collaborative and growth-driven work environment. We all share in our brand’s success, and we actively encourage our team members to maintain a healthy balance in their daily lives.
Position Summary
Our Personal Shopper team is dedicated to building meaningful relationships with our Hanna customers. They serve as trusted advisors, offering personalized advice and sharing their expertise on our products, fabrics, sizing, trends, and services. Personal Shoppers work closely with each customer to process orders and create unforgettable, tailored experiences. To excel in this role, they should be creative, organized, and possess excellent communication skills, both written and verbal.
Schedule: Applicants need to be flexible and available during nights and weekends (Pacific Time) to support business hours (Monday to Friday, 6:00 am to 6:00 pm PT; Saturday, 6:00 am to 5:00 pm PT; Sunday, 6:00 am to 2:30 pm PT).
Location: Portland, OR (Hybrid) highly preferred or Remote (Pacific Time Zone Hours)
Essential Duties
- Cultivates customer relationships through personalized connections.
- Acquires and builds a customer base primarily through forming relationships with new customers and retaining/building existing customers.
- Ability to strategize own business and be self-motivated; takes initiative to increase productivity through suggestive selling and strong customer relationships
- Achieves personal and business sales goals.
- Provides helpful information to both yourself and customers about merchandise, upcoming events, special promotions, policies, and services.
- Demonstrates expertise in styling and brand knowledge.
- Recommends merchandise based on expert product knowledge and customer preferences.
- Utilizes selling tools and technology to sell across all channels effectively.
- Collaborates with others as needed to deliver the best customer experience.
- Actively creates a positive work environment through teamwork and collaboration.
- Maintains positive working relationships throughout the company.
- Plan timely and appropriate feedback/follow-up with the Manager as requested.
- Actively embraces Hanna’s spirit of “we’re in this together."
- Additional tasks and responsibilities assigned as necessary.
Qualifications
- Minimum four (4) years of demonstrable experience as a personal shopper, stylist, or as a retail
- employee or manager.
- Experience in customer service–oriented roles with proven ability to sell products and services.
- Familiar with and able to use mobile technologies.
- Strong knowledge of fashion, keeping up with trends and a knack for styling children's clothing
- Attentive to clients' interests, requests, and boundaries.
- Ability to curate collections that are appropriate for everyday, leisure, and special events.
- Must be willing to work a flexible schedule based on business needs, which will include evenings,
- weekends, and holidays.
- Demonstrated proficiency in the use of word processing, databases, spreadsheets, e-mail, and internet
- software.
- Demonstrated fluency in the English language. Bilingual Spanish, highly preferred.
- Experience with Salesforce, highly preferred.
- Education & Qualifications
- High school diploma or equivalent.
Hanna Talent Cultivation Standards:
With a rise in cyber-criminal activity, please note Hanna will never:
-Ask for any sensitive personal information via email, text, or other forms of instant messaging
-Interview you via email and/or send you a list of questions in lieu of an interview
-Extend an offer without speaking to you via phone or video call
-Ask for bank account or financial information during the recruiting process
Legitimate email communication will only be done to and from @hannaandersson.com email addresses. Please examine messages carefully to ensure this is the domain you are receiving messages from, as cybercriminals may also utilize domains that look similar but may have one letter off (such as @hannaandersson.com).
Legitimate candidate application submissions are received directly from the applicant. All unsolicited third-party submissions will be considered illegitimate and will not be reviewed or considered for hire.
Hanna Andersson provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. As an Equal Opportunity Employer, Hanna Andersson prohibits discrimination, harassment, and retaliation of any kind. Hanna Andersson encourages applicants of all ages.
Top Skills
Databases
Email
Internet Software
Mobile Technologies
Salesforce
Spreadsheets
Word Processing
Similar Jobs
.png)
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
The Video Producer will create and manage video content for marketing, collaborate with teams, and ensure timely delivery aligned with brand strategy.
Top Skills:
Adobe Premiere ProFinal Cut Pro
Software • App development
The Senior Revenue Operations Manager aligns sales, marketing, and customer success, optimizing revenue processes and systems while leading a technology team member to support revenue activities.
Top Skills:
CRMCs PlatformsHubspotMarketing AutomationReporting ToolsSalesforce
Software • App development
Lead the demand generation strategy, implementing multi-channel campaigns to drive scalable revenue growth and optimizing customer journey and funnel performance through collaboration and data-driven decisions.
Top Skills:
Attribution TrackingB2B SaasFunnel AnalysisMarketing Technology StacksPerformance Marketing
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
