People Ops Specialist

Introduction to Demandbase: 

Demandbase is the Smarter GTM™ company for B2B brands. We help B2B companies hit their revenue goals using fewer resources. How? By aligning their sales and marketing teams around a combination of their data, our data, and artificial intelligence — what we call Account Intelligence — so they can identify, engage, and focus their time and money on the accounts most likely to buy. 

As a company, we’re as committed to growing careers as we are to building world-class technology. We invest heavily in people, our culture, and the community around us. We have offices in the San Francisco Bay Area, Seattle, and India, as well as a team in the UK, and allow employees to work remotely. We have also been continuously recognized as one of the best places to work in the San Francisco Bay Area including, “Best Workplaces for Millennials” and “Best Workplaces for Parents”!

We're committed to attracting, developing, retaining, and promoting a diverse workforce. By ensuring that every Demandbase employee is able to bring a diversity of talents to work, we're increasingly capable of living out our mission to transform how B2B goes to market. We encourage people from historically underrepresented backgrounds and all walks of life to apply. Come grow with us at Demandbase!

About the Role:

The People Operations Specialist (aka Human Resources Operations Specialist) reports to the Manager, Global People Operations and plays a key role in any HR operations tasks at hand. This full-time role can be based anywhere in the United States. 

What you'll be doing:

• Support People-related processes and carry out critical transactions using tools such as ADP, Greenhouse, Lattice, Tangelo, Pingboard, for new hire onboarding, employee transfers, job and data changes, compensation adjustments, and terminations.
• Provide onboarding support and account creation for new hires, and often work alongside our onboarding and recruitment team
• Manage internal records and documentation and perform regular audits to ensure data accuracy, integrity, completeness, and compliance.
• Provide high-touch employee support by overseeing and responding to employee questions that come through the People & Places email alias and relevant Slack channels
• Assist with report creation and data management 
• Supports additional HR responsibilities as needed to assist in HR service delivery, ultimately improving the employee experience
• You will collaborate closely with the People Team to ensure that all employees have a positive experience throughout their journey with the company, from onboarding to their ongoing engagement and support.

What we're looking for:

• Our ideal candidate will be a “hands-on” generalist who has a creative mindset, who thrives in a role that allows you to serve others, and genuinely enjoys interacting with people across all levels of the organization
• High level of emotional intelligence and integrity, trusted to handle sensitive and confidential information
• Proven ability to work in a fast-paced environment across multiple projects and priorities demonstrating excellent time management skills, organization and attention to detail
• Comfortable with data entry and auditing
• Familiarity with HRIS systems
• Proficiency in Google Sheets or Microsoft Excel, including comfortability with formulas and functions for data analysis and reporting purposes
• Customer-service oriented
• Excellent verbal and written communication skills